Manager, Quality Control - Mortgage Risk Advisory

About the role

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers. The Mortgage Risk Services team is focused on providing exceptional client service in the areas of mortgage risk services.

As one of the fastest growing firms in the nation, Baker Tilly offers upward career trajectory, flexibility in how and where you get your work done, and meaningful relationships with clients, teammates, and leadership who truly care about your development.

Responsibilities

• Manage and train quality control staff members.
• Support the pre-funding and post-closing quality control and due diligence functions.
• Develop and manage Quality Assurance reviews for all auditors for Post-closing and Pre-funding.
• Recommend quality and general operational improvements based on review of findings and auditor scorecards.
• Prioritize job/staff responsibilities, provide assignments, meet required deadlines, and develop project plans and/or schedules.
• Monitor regulatory changes and updates, keeping staff informed.
• Ensure confidential information and private customer information is secure.
• Review a high volume of loan activity while maintaining a high level of detail and accuracy.
• Recognize and relay irregularities and concerns to appropriate management staff.
• Serve as a Subject Matter Expert to internal/external staff and customers regarding underwriting and compliance in relation to credit risk.
• Provide input on processes, procedures, and/or new approaches.
• Work effectively, interact, and multi-task professionally with clients and employees to ensure high-quality customer service internally and externally.
• Resolve customer concerns and issues related to work product.
• Determine Quality-Control trends and issues and implement solutions as required.
• Coach others on Quality-Control issues, problems, and/or questions.
• Apply in-depth understanding of both State and Federal Compliance regulations.
• Exercise discretion and independent judgment on critical business matters with significant financial impact.
• Prepare and/or update quality control/quality assurance procedures and manuals that establish quality control standard methods and procedures for specific lending functions.
• Identify and document when company standards or regulations have not been followed, ensuring loan files delivered within required time frames are complete and accurate.
• Directly supervise Quality Control Auditors and oversee output such as reports, audit selection, customer rebuttals, report preparation, and pre-report delivery.
• Perform other duties as assigned by the Director of Quality Control.

Requirements

• Bachelor’s degree required.
• 5 years of Mortgage Credit Underwriting or Post-Closing QC auditor experience.
• 5 years of Management experience.
• In-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements.
• Experience performing and reviewing Pre- and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/Fraud Reviews.
• Knowledge of state and federal regulatory requirements for real estate lending.
• Ability to assess the accuracy, reliability, and appropriateness of loan documents.
• Ability to create and administer Auditor training; develop and maintain auditor scorecards and performance standards.

Skills

• Self-motivation, detail orientation, and organizational skills.
• Proficient PC skills in MS Office, including the ability to develop spreadsheets and other required documents using MS Excel/Word.
• Ability to work on cross-functional teams.
• High attention to detail.
• Strong technical skills with the ability to analyze and troubleshoot issues.
• Strong analytical skills with a high degree of accuracy.
• Solid communication skills, both verbal and written.

Pay

The pay rate range for this position is $96,600 to $221,300. Actual compensation is influenced by skills, prior experience, qualifications, degrees, professional certifications, work arrangements, and geographic location.

Benefits

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.