Manager, Quality Control - Mortgage Risk Advisory

About the role

Join Baker Tilly's Mortgage Risk Services team as a Quality Control Manager. This role requires in-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements. The Quality Control Manager should be well versed in performing and reviewing Pre-and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/Fraud Reviews.

Responsibilities

• Manage and support the pre-funding and post-closing quality control and due diligence functions
• Develop and manage the Quality Assurance reviews for all auditors for Post-closing and Pre-funding
• Recommend quality and general operational improvements based on review of findings and auditor scorecards
• Prioritize job/staff responsibilities, provide assignments, meet required deadlines, and develop project plans and/or schedules
• Frequently monitor regulatory changes and updates and keep staff informed with this information
• Ensure confidential information and private customer information is secure
• Review a high volume of loan activity and maintain a high level of detail and accuracy during review process
• Recognize and relay irregularities and concerns to appropriate management staff
• Serve as Subject Matter Expert to internal/external staff as well as customers in reference to underwriting and compliance in relation to credit risk
• Provide input on processes, procedures, and/or new approaches
• Work effectively, interact, and multi-task professionally with clients and employees and ensure high quality customer service internally and externally
• Resolve customer concerns and issues related to our work product
• Determine Quality-Control trends and issues and implement as required
• Coach others on Quality-Control issues, problems and/or questions
• Apply in-depth understanding of both State and Federal Compliance regulations
• Regularly exercise discretion and independent judgment on critical business-matters that have a significant financial impact
• Prepare and/or update quality control/quality assurance procedures and manuals that establish, in writing, the quality control standard methods and procedures for specific lending functions of the organization
• Identify and document when company standards, or any regulations, have not been followed and ensure that the loan files delivered within the required time frame are complete and accurate
• Directly supervise Quality Control Auditors and the output from those areas including reports, audit selection, customer rebuttals, report preparation, and pre-report delivery
• Perform other duties assigned by Director of Quality Control

Qualifications

• Bachelor's degree required
• 5 years Mortgage Credit Underwriting or Post-Closing QC auditor experience
• 5 years Management experience
• Self-motivation, detail orientation and organizational skills
• Proficient PC skills in MS Office
• Ability to develop spreadsheets and other departmentally required documents utilizing MS Excel/Word
• Ability to work on cross-functional teams
• High attention to detail
• Strong technical skills with the ability to analyze and troubleshoot issues
• Strong analytical skills required with a high degree of accuracy
• Solid communication skills, both verbal and written
• Self-motivated, detail-oriented and possess organizational skills

Pay

The pay rate range for this job position is $96,600 to $221,300. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.