Manager, Project Management Office (BizOps)

About the role

Rhone is seeking an experienced, dynamic leader to step into the role of Manager, Project Management Office (BizOps). In this role, you will serve as the connective tissue across Rhone’s major cross-functional initiatives ensuring that high-level strategic priorities translate into structured, accountable, and on-time execution.

Responsibilities

• Finance & BizOps: Leading a comprehensive overhaul of our financial accounting processes to optimize efficiency, accuracy, and industry best practices.
• Planning Technology: Managing the implementation of end-to-end retail technology solutions to elevate our merchandise planning, assortment planning, and inventory allocation capabilities.
• Data & Analytics: Overseeing enterprise data management enhancements and enterprise-wide Business Intelligence (BI) reporting tools.
• Elevate cross-functional communication cadence and implement a standardized PMO lifecycle that empowers teams to Compete to Complete.
• Establish and maintain clear decision rights across initiatives, clarifying who decides, when decisions are final, and how they are documented.
• Act as the organizational conscience on decision finality and milestone adherence, preventing default decisions or unnecessary loopbacks.
• Define and enforce robust project governance standards, PMO templates, and lifecycle frameworks across your scope.
• Evaluate, implement, and continuously improve project management tracking tools (e.g., Asana, Jira, Monday.com).
• Document and standardize repeatable operational processes to eliminate friction and build institutional knowledge.
• Partner closely with the Data & Analytics team to ensure project health dashboards are accurate, timely, and actionable.
• Support organizational change management by developing clear communication plans, stakeholder maps, and user-adoption strategies.
• Create executive-ready updates, status reports, and presentation materials that synthesize complex data into clear, actionable narratives.
• Cascade strategic direction from leadership to teams, ensuring every contributor understands how their daily work ladders up to company goals.

Qualifications

• Experience: 5+ years of progressive experience in project management, program management, business operations (BizOps), strategy, or corporate transformation.
• Direct experience in consumer products, retail, apparel, or DTC/e-commerce environments is highly preferred.
• A proven track record of building operational infrastructure from the ground up in a scaling business; you know how to sequence early wins to build long-term momentum.
• An alignment with our pursuit of choosing courage over comfort; you are highly comfortable navigating ambiguity and driving alignment across teams you do not directly manage.
• Exceptional written and verbal communication skills with executive-level credibility and influence.
• Tools & Credentials: Proficiency with agile/waterfall PM tools; a PMP, PgMP, Agile/Scrum, or equivalent certification is a strong plus.