Manager, Programmatic Solutions Consultants, Amazon Ads

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

About the role

As a manager, you will own a critical portion of our DSP Services team, which works with enterprise customers and direct advertisers. You will lead a team of Programmatic Solutions Consultants with expertise in advertising technology, programmatic advertising, and the Amazon DSP. Your team provides services ranging from custom training programs, to product and campaign strategy sessions, to technical troubleshooting. We help our customers understand how to integrate our technology into their workflow, driving self-sufficiency within the Amazon DSP.

Responsibilities

• Navigate a high level of ambiguity, identifying key business problems to prioritize and presenting solutions to solve them on behalf of the business.
• Take ownership of managing a team of Programmatic Solutions Consultants, including resource planning and driving success for the team’s customer category, with a complete understanding of internal and external variables that impact the business.
• Work tactically and strategically to determine the right strategy and where to simplify or extend solutions for the best outcome of the assigned category.
• Be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions.
• Set goals and direction for the team, ensuring alignment with broader business goals and vision.
• Hire, develop, and lead a team of technical and non-technical Programmatic Solutions Consultants.
• Thrive on technology and data, monitoring and managing a services organization to maximize efficiency, productivity, and quality.
• Generate and implement big ideas to drive business improvement, innovation, and scale within the team and across the business as a whole.
• Lead cross-functional collaboration to get big ideas implemented.
• Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make trade-offs.
• Have strong communication skills and experience working across diverse stakeholder groups.
• Represent Amazon when meeting with senior executive teams from top customers and build long-term strategic relationships.

Qualifications

Basic Qualifications

• Experience in digital advertising and client-facing roles with a focus on data analysis.
• Experience analyzing data and best practices to assess performance drivers.
• Experience influencing internal and external stakeholders.
• Bachelor's degree.
• 6+ years of relevant professional experience.
• 3+ years of direct management experience.
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive).
• Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines.
• Ability to handle changing priorities and use good judgment when working in stressful situations.

Preferred Qualifications

• 5+ years of work in a management position with 5 or more direct reports.
• Experience communicating results to senior leadership, or experience working in a fast-paced and ambiguous environment.
• Experience in account management, brand management, performance marketing, digital marketing, sales, or consulting.
• Experience in an online advertising role and familiarity with advertising products and ad-serving technologies.
• Experience using data, reporting, or tools to measure performance and make adjustments accordingly.
• Technical and operational experience with programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.).
• Experience in e-commerce or online advertising.
• Experience in digital analytics and/or DMP, CDP.
• Vertical specialization (e.g., in entertainment, automotive, etc.) within programmatic advertising.
• Master's/MBA preferred.

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Pay

USA, NY, New York - $154,300.00 - $208,800.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

About The Team

Here at Amazon Ads, we embrace our differences and are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We offer innovative benefit offerings and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.