Manager, Program Management, Catalog Integrity, Sales Abuse Prevention - Catalog Integrity

About the role

The Manager, Program Management, Catalog Integrity, Sales Abuse Prevention leads a team of Program Managers responsible for designing, launching, and scaling policies that ensure only authorized sellers list against protected catalog selections. This role focuses on building the people and systems that make programs self-sustaining, fostering a culture of innovation, accountability, and entrepreneurial thinking.

Responsibilities

• Lead a team of Program Managers across distinct Catalog Authorization policy workstreams, actively investing in growing them from task execution into strategic ownership.
• Set clear performance expectations, deliver candid feedback, and build individualized development plans that close skill gaps proactively.
• Define the multi-year program vision—what we build, what we stop doing, and what capabilities we need—owning the roadmap and defending prioritization tradeoffs to Directors and VPs.
• Drive measurable results including seller contact elimination, contact re-open rate reduction, and customer glance view exposure reduction through automation and policy enforcement.
• Partner with Engineering to scale automated approval solutions and push from manual evaluation toward data-driven decisioning.
• Serve as the voice for Catalog Authorization across Brand Registry, Listings and Abuse Prevention, and Category and Store teams, coordinating regional launches and owning end-to-end policy launch readiness.
• Write compelling narratives and identify emerging risks before they become urgent—setting the team's agenda rather than reacting to escalations.

Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of team management experience
• 7+ years of cross functional project delivery experience
• 7+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
• Master's degree, or Master's degree and 5+ years of building machine learning models or developing algorithms for business application experience
• Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar
• Experience owning and driving large-scale cross-functional programs
• Experience in building and developing a high performance team
• Experience in creating process improvements with automation and analysis, or experience delivering results for large, cross-functional initiatives/projects

Benefits

Amazon offers a competitive benefits package including health insurance, retirement savings plans, and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible work arrangements available.