Manager, Risk Management, Catalog Integrity, Sales Abuse Prevention - Catalog Integrity

About the role

The Catalog Integrity team ensures all data entering Amazon's catalog comes from authorized sources and complies with our listing policies. We build trust with brands by protecting their catalogs while enhancing customer trust through preventing catalog abuse. We're seeking a people leader who moves fast, thinks big, holds a high bar for team performance, and can balance robust protection with seamless seller experience.

Key job responsibilities

• Lead a team of Risk Managers responsible for detecting, investigating, and mitigating catalog abuse and authorization risks across Amazon's global marketplace.
• Define the risk strategy for your program area, set measurable objectives, and drive your team to deliver results with urgency and accountability.
• Conduct comprehensive deep dives into complex abuse patterns using large-scale datasets, write compelling narratives for Director and VP audiences, and manage executive escalations with speed and clarity.
• Partner cross-functionally with Engineering, Science, Product, Legal, and Brand Registry to implement and monitor program controls, balancing robust catalog protection with seamless seller experience.
• Develop sufficient technical understanding of ML detection models and AI-driven tools to guide your team and ask the right questions of science partners.
• Coach and develop your people, manage performance with rigor, and build a team that delivers independently.
• Own program communication, drive crisp decisions, and continuously improve processes to reduce risk at scale.

About the team

The Catalog Integrity team plays a pivotal role in maintaining trust in Amazon's global marketplace. We protect millions of customers and brands worldwide by ensuring product authenticity and catalog accuracy. Our team designs and implements innovative solutions using technology, ML models, and data analytics to prevent abuse and maintain catalog quality. We operate in a fast-paced environment where creative problem-solving meets technical expertise. As a team that directly impacts customer trust and brand protection, we foster a collaborative culture that encourages innovation, accountability, and entrepreneurial thinking.

Basic Qualifications

• 7+ years of conducting workplace risk investigations experience
• Experience in conducting workplace risk investigations
• Experience leveraging technology to drive process improvements
• Experience managing direct reports
• Bachelor's degree or equivalent
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 7+ years of customer-facing environment experience
• CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials
• Lean Six Sigma Green Belt or Black Belt certification
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience working in a customer-facing environment
• Master's degree or equivalent