Manager, Data Integrity

Essential Duties

• Review and analyze data from internal and external systems, reports, and hospital EMRs to monitor record volumes, identify variances, and ensure data integrity.
• Utilize hospital electronic medical records (EMRs) and ancillary systems to research, retrieve, validate, and reconcile chart acquisition discrepancies.
• Serve as the primary escalation point for data integrity issues, ensuring timely identification, resolution, and communication to stakeholders.
• Identify and lead process improvement initiatives and manage projects with defined milestones, timelines, and deliverables.
• Apply analytical and problem-solving skills to identify trends, root causes, and opportunities to improve data quality and operational efficiency.
• Develop and maintain standard operating procedures, workflows, and documentation to support scalable operations.
• Collaborate with leadership to develop strategic initiatives that enhance data quality, operational performance, and revenue capture.
• Monitor key performance indicators (KPIs) and provide reporting and insights to leadership on chart acquisition and data integrity performance.
• Foster strong relationships with vendors and internal stakeholders to support operational success and issue resolution.

Skills, Knowledge, Abilities

• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Ability to adapt, modify and prioritize while adhering to strict deadlines and a willingness to shift priorities to meet the needs of the organization.
• Excellent communication and interpersonal skills and demonstrated ability to interact with a variety of team members.
• Self-motivated with the ability to identify opportunities for improvement and demonstrate the initiative to resolve issues in support of improvement efforts.
• Strong analytical skills and the ability to work independently to analyze and solve problems.
• Adept at learning proprietary software applications.
• Collaborate with professionals internal and external to the company and across geographic locations.
• Exhibit growth mindset and team-orientated behaviors.
• Navigate competing priorities and effectively work in a fast-paced environment.

Requirements

• Education: Bachelor’s degree required. MHA or other Master’s degree preferred?
• Experience: Healthcare industry experienced preferred.
• Microsoft Excel experience in analyzing and organizing large volumes of data for trending/exception reporting.
• EHR/EMR (Electronic Health Record/Electronic Medical Record) experience required.
• Chart Auditing/Optimization experience preferred.