Manager, Product Manager - UX/UI & Merchandising | Cars, Capital One Travel
Capital One · New York, NY · 1 wk ago
Marketing$165k–$188k/yrFull-time
About the role
We are seeking a UX/UI-focused Product Manager to spearhead the frontend customer experience and merchandising strategy for our expanding Car Rental vertical. While our existing full-stack team has robust expertise in backend API connectivity, partner rate negotiations, and fulfillment infrastructure, this role will own the "glass"—the end-to-end customer funnels across Brex, Capital One Business Travel (COBT), and consumer channels.
Responsibilities
- Own the Front-End Car Funnel: Drive the end-to-end user journey for car rentals across Brex and Capital One portals, from initial search and discovery to checkout and confirmation.
- Intelligent Merchandising: Define how car rental inventory, rates, and add-ons (insurance, fuel options, etc.) are structured, prioritized, and displayed to users to maximize engagement and conversion.
- Bridge the Complex to the Simple: Collaborate closely with the existing backend supply team to translate technical API capabilities and negotiated rates into clean, intuitive UI/UX features.
- A/B Testing & Optimization: Constantly analyze customer behavior, drop-off points, and checkout funnels to run experiments that improve the digital product experience.
Qualifications
- Marketplace/eCommerce: Strong product background scaling high-traffic consumer marketplaces or eCommerce funnels.
- Heavy UX/UI Focus: A proven track record of delivering heavily consumer-centric, design-forward features.
- You have an eye for information architecture and know how to present complex options (like varying car tiers and rental policies) simply.
- Supply & Demand Fluency: Understands the conversion nuances of transactional funnels where supply availability and pricing dynamically shift.