Manager, Product Manager - UX/UI & Merchandising | Cars, Capital One Travel

About the role

We are seeking a UX/UI-focused Product Manager to spearhead the frontend customer experience and merchandising strategy for our expanding Car Rental vertical. While our existing full-stack team has robust expertise in backend API connectivity, partner rate negotiations, and fulfillment infrastructure, this role will own the "glass"—the end-to-end customer funnels across Brex, Capital One Business Travel (COBT), and consumer channels.

Responsibilities

• Own the Front-End Car Funnel: Drive the end-to-end user journey for car rentals across Brex and Capital One portals, from initial search and discovery to checkout and confirmation.
• Intelligent Merchandising: Define how car rental inventory, rates, and add-ons (insurance, fuel options, etc.) are structured, prioritized, and displayed to users to maximize engagement and conversion.
• Bridge the Complex to the Simple: Collaborate closely with the existing backend supply team to translate technical API capabilities and negotiated rates into clean, intuitive UI/UX features.
• A/B Testing & Optimization: Constantly analyze customer behavior, drop-off points, and checkout funnels to run experiments that improve the digital product experience.

Qualifications

• Marketplace/eCommerce: Strong product background scaling high-traffic consumer marketplaces or eCommerce funnels.
• Heavy UX/UI Focus: A proven track record of delivering heavily consumer-centric, design-forward features.
• You have an eye for information architecture and know how to present complex options (like varying car tiers and rental policies) simply.
• Supply & Demand Fluency: Understands the conversion nuances of transactional funnels where supply availability and pricing dynamically shift.

Skills & Competencies

• Conversion Rate Optimization (CRO): Deep understanding of user psychology, funnel friction, and how to build seamless checkout flows.
• Data-Driven Merchandising: Ability to use data to determine the best ways to bundle, filter, and surface products to consumers.
• Collaborative Translator: Highly capable of working alongside a deeply technical core backend team, ensuring that engineering capabilities perfectly align with an elite front-end user.
• Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and 3 years of Product Management experience.