Jobs · Marketing · New York

Manager, Product Manager - Claims

Capital One · New York, NY · 1 mo ago
Marketing$165k–$188k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate. Preserve all substantive info. We need to parse the posting. Key content: - Intro paragraph about product management at Capital One (maybe part of About the role? Actually "About The Team" heading present). We'll treat that as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings. We have: - About The Team: description of role: lead product strategy, leading four engineering pods, drive platform modernizations, eliminate operational friction, etc. Also mention strategic product leader, manage scaled operational complexity, optimize end-to-end associate workflows, build high-impact servicing capabilities. - Capital One Product Framework: list of five key areas (Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership). Those could be under Skills or Requirements? Probably Skills. - Basic Qualifications: degree requirements. - Preferred Qualifications: experience translating business strategy and analysis into consumer facing digital products. - Salary info: Pay ranges per location. - Benefits: mention comprehensive competitive inclusive set of health, financial and other benefits; eligibility varies; link to learn more. - Schedule: Not explicitly mentioned. There's "This role is expected to accept applications for a minimum of 5 business days." That's not schedule. No mention of full-time/part-time? It says salaries for part-time roles will be prorated. Implies full-time role. But schedule not given. So we should not include Schedule section if no specific content. - Responsibilities: Could be derived from About The Team and maybe other parts. We'll create Responsibilities section with bullet list of duties: lead product strategy at epicenter of customer trust, associate experience, operational risk across Operational Workflows and Customer Communications; lead four dedicated engineering pods; drive foundational platform modernizations; eliminate operational friction across dispute lifecycles; manage scaled operational complexity; optimize end-to-end associate workflows; build high-impact servicing capabilities. - Requirements: Basic Qualifications (degree). Could also include Preferred Qualifications as separate? But we have Requirements and Qualifications sections. Usually Requirements = basic qualifications, Qualifications = preferred? We'll follow: Requirements = Basic Qualifications. Qualifications = Preferred Qualifications. - Skills: The five key areas (Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership). Could also include other skills like strategic product leader, etc. We'll list those five. - Benefits: paragraph about comprehensive benefits. - Pay: salary ranges per location. We must not include boilerplate like EEO, accommodation, etc. Remove duplicated lines. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the exact numbers and details. Let's extract exact text: About The Team paragraph: "As a product manager of the Claims Workflow Product team, you will lead the product strategy at the epicenter of customer trust, associate experience, and operational risk across Operational Workflows and Customer Communications. Leading four dedicated engineering pods, you will drive foundational platform modernizations and eliminate operational friction across our dispute lifecycles. If you are a strategic product leader, ready to manage scaled operational complexity, optimize end-to-end associate workflows, and build high-impact servicing capabilities, this may be the role for you!" We can turn that into bullet list? The instruction: Use
  • for any list of duties/requirements/benefits, and

    for prose. So we can keep prose in

    or list. Since it's a paragraph, we can keep as

    . But we could also break into list for responsibilities. Probably better to put responsibilities as list. Responsibilities list items: - Lead the product strategy at the epicenter of customer trust, associate experience, and operational risk across Operational Workflows and Customer Communications. - Lead four dedicated engineering pods. - Drive foundational platform modernizations. - Eliminate operational friction across dispute lifecycles. - Manage scaled operational complexity. - Optimize end-to-end associate workflows. - Build high-impact servicing capabilities. We need to preserve all substantive information; we can keep these as bullet points. Now Requirements (Basic Qualifications): "Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience" We need to keep that exactly. Preferred Qualifications: "Experience translating business strategy and analysis into consumer facing digital products" Also note: "At this time, Capital One will not sponsor a new applicant for employment authorization for this position" - that's substantive? It's a restriction. Should we include? It's not in the allowed sections but could be part of Requirements or Qualifications. It's a requirement about sponsorship. We could include under Requirements as a note. But the instruction: include sections only when posting has real specific content. This is specific content. We could add a bullet under Requirements: "Capital One will not sponsor a new applicant for employment authorization for this position." However, the instruction says do not repeat job title as heading, but we can include this as part of Requirements. It's substantive. We'll include it. Skills: The five key areas from Capital One Product Framework: - Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions - Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence - Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value - Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks - Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment We should keep the exact phrasing. Benefits: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level." We need to keep that. Pay: Salary ranges per location: "McLean, VA: $164,800 - $188,100 for Manager, Product Management New York, NY: $179,700 - $205,100 for Manager, Product Management Wilmington, DE: $149,800 - $171,000 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." We need to keep that. Schedule: No specific schedule info. There's "This role is expected to accept applications for a minimum of 5 business days." That's about application period, not work schedule. Not schedule. So we omit Schedule section. Now we need to output HTML fragment with

    headings and content. We should not include any extra text like explanations. Structure:

    About the role

    ... maybe we can keep the About The Team paragraph as prose.

    But we also have Responsibilities list. Could combine About the role as brief intro and Responsibilities as list. We need to decide: About the role heading could contain the introductory paragraph about product management at Capital One (the first paragraph before About The Team). That paragraph: "Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry." That is substantive. So we can put that under About the role. Then Responsibilities heading with list. Then Requirements heading with list (including degree requirement and sponsorship note). Then Qualifications heading with list (preferred qualification). Then Skills heading with list (the five areas). Then Benefits heading with paragraph(s). Then Pay heading with paragraph(s) (including salary ranges and incentive info). We must not include Schedule. Now ensure we don't include any boilerplate like "No agencies please." etc. Remove. Also remove "Learn more at the Capital One Careers website." That's part of benefits; we keep. Now produce HTML. Check for any repeated lines: we should not duplicate. Let's craft. About the role

    Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

    Responsibilities
    • Lead the product strategy at the epicenter of customer trust, associate experience, and operational risk across Operational Workflows and Customer Communications.
    • Lead four dedicated engineering pods.
    • Drive foundational platform modernizations.
    • Eliminate operational friction across dispute lifecycles.
    • Manage scaled operational complexity.
    • Optimize end-to-end associate workflows.
    • Build high-impact servicing capabilities.
    Requirements
    • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience.
    • Capital One will not sponsor a new applicant for employment authorization for this position.
    Qualifications
    • Experience translating business strategy and analysis into consumer facing digital products.
    Skills
    • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
    • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
    • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
    • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
    • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
    Benefits

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    Pay

    McLean, VA: $164,800 - $188,100 for Manager, Product Management; New York, NY: $179,700 - $205,100 for Manager, Product Management; Wilmington, DE: $149,800 -

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