Manager, Product Manager - Case Servicing

About the role

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

Customers have high expectations for servicing experiences, demanding digital-first, intelligent, omni-channel experiences. At Capital One, we are actively driving our servicing experiences toward this future state. The Manager, Product Management for Case Servicing will be responsible for working with engineer, design, operations, and strategy teams to define, prioritize, and deliver high-value enhancements across multiple operational teams. This role requires exceptional product management skills, including the ability to deploy various discovery techniques, iterate quickly, and test and learn into the correct solution; experience building on enterprise platforms; and managing a diverse set of stakeholders in a regulated environment.

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: - A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• OR - Bachelor's degree in any field and 3 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Mclean, VA: $164,800 - $188,100 for Manager, Product Management

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.