Product Manager, Services

Location: Seattle, WA – US based candidates only, no visa sponsorship available.

Compensation: $232,000 – $282,000 annually.

About the role

This role will shape product priorities that connect customer needs, business goals, and practical execution. You will partner with engineering, design, analytics, and go-to-market teams to define opportunities, prioritize work, and deliver measurable product outcomes. The position offers the opportunity to influence roadmap direction while improving customer experience and business performance within a Business Services environment.

Responsibilities

• Define the product vision and strategy for guest services enhancements
• Prototype and partner with engineering and design for product experiments
• Use data metrics to identify guest experience opportunities
• Engage directly with guests to gather feedback and insights
• Balance marketplace needs for both guests and service providers
• Ensure clarity and alignment across multiple teams and stakeholders
• Iterate quickly based on data and user feedback to refine products

Qualifications

• 10+ years of consumer product management experience
• Demonstrated ability to bring zero-to-one product ideas to market
• Experience with prototyping and using AI tools for user feedback
• Strong business acumen for evaluating market opportunities
• Capability to work effectively in ambiguous environments
• Proven skills in managing multiple workstreams with tight deadlines
• Excellent communication and collaboration abilities across various teams
• Experience in developing product narratives for marketing

Benefits

• Eligible for bonuses and equity
• Employee travel credits for personal use
• Comprehensive benefits package
• Flexible work arrangements in designated locations