Manager, Pharmacy

About the role

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values — putting people first, striving for excellence in the work you do each day, and having a can‑do mindset — then Signature Health is the best place for the next step in your rewarding career.

Reporting to the Director, Pharmacy, the Manager, Pharmacy acts as the head Pharmacist for their assigned outpatient pharmacy location. The Manager ensures compliance with regulations within site pharmacy operations, ensuring patient needs and clinical quality standards are met. The Manager collaborates extensively with clinical staff to provide safe and efficient patient care and leads and directs a pharmacy team committed to achieving optimal patient outcomes. The Manager delivers exceptional customer service and positively impacts the lives of others by ensuring accurate and timely completion of prescriptions and resolution of medication‑related inquiries while demonstrating a strong sense of urgency and security.

Benefits

• Medical, Dental, Vision
• 401(k) match
• HealthJoy — a no‑cost medical and mental health online resource available Day 1
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

Responsibilities

• Effectively manage and oversee the daily operations of the Pharmacy team.
• Actively engage with each team member’s individual performance through ongoing coaching, development, and meeting objectives through the annual review process.
• Lead by example through adherence to all Signature Health policies and procedures, as well as state and federal laws.
• Develop, lead, and participate in team meetings and process improvement initiatives to continuously evaluate work productivity, quality, and efficiency of the team.
• Perform all duties of a pharmacist, including but not limited to accurately preparing prescription orders by reviewing and assessing orders to identify, prevent, and resolve drug‑related concerns.
• Serve as site pharmacy point of escalation for inquiries requiring a higher degree of expertise or discretion to resolve concerns.
• Build and select talent by interviewing, hiring, and participating in the training and development of all site‑based pharmacy staff.
• Create an outstanding patient care experience by providing timely, accurate, and understandable pharmacy counseling and education to patients and staff.
• Foster positive and professional relationships when communicating with other healthcare professionals and work collaboratively with the care team.
• Monitor and maintain inventory levels, including oversight of ordering and receiving processes, and ongoing audits as needed.
• Identify improvement opportunities and offer solutions to drive growth, improve efficiencies, and advance patient care.
• Other duties as assigned.

Requirements

Knowledge & Experience

• Valid unencumbered Registered Pharmacist (RPh) License in the state of Ohio required.
• 5+ years of pharmacy experience with 3+ years as a supervising pharmacist required.
• Bachelor of Science degree in Pharmacy from a university accredited by the American Association of Colleges of Pharmacy required; graduate degree such as MS, MBA, PharmD preferred.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Demonstrated proficiency in basic computer skills (i.e., Microsoft Windows, Outlook, Word, PowerPoint, Excel).

Working Conditions

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone, or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone, or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood‑borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy, which requires an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee; exemption requests are not guaranteed to be approved. Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.