Manager, Payroll Services

About the role

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making. We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world.

Responsibilities

• Manage team workflow, ensuring capacity standards are met and work is equitably distributed, based on data analysis and performance metrics
• Evaluate team capacity and coverage, ensuring Salesforce is utilized correctly, and understanding team skill set
• Ensure all policies and procedures are followed, making enhancements where value and efficiencies can be added
• Communicate with clients as needed, managing challenging situations
• Serve as an escalation and solution point for how-to pay questions, client concerns, and any other issues, escalating to senior Payroll Services leadership, if needed to resolve all outstanding matters
• Represent Payroll Services when working with other departments
• Facilitate continuous employee growth and development through training, coaching and performance management
• Cultivate and motivate employees to achieve their best performance
• Support team morale and employee career satisfaction
• Collaborate with other Payroll Services teams and support cross functional initiatives
• Maintain and develop payroll and leadership knowledge and skill sets, staying current on changing policies and rules in order to remain the subject matter expert for our clients

Qualifications

• 5-7 years of progressive experience in payroll, or subject matter equivalent
• 1-3 years managing direct reports
• Bachelor’s Degree in Math, Business Administration, Finance or related discipline
• Experience working with business intelligence applications (Qlik, Tableau, Salesforce, etc.)
• Excellent oral and written communications skills
• Strong knowledge in Payroll processing
• Ability to motivate and coach direct reports
• Proficient PC skills, including MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint)
• Strong initiative and ability to manage and prioritize multiple assignments/projects to deliver commitments on time
• Strong organizational skills and attention to detail (excellent quality of deliverables)
• Ability to grasp new concepts, problem solve, and derive root causes through analytics
• Demonstrate flexibility and adaptability in the workplace to meet critical deadlines

Benefits and Perks

• Health, Dental, and Vision options
• 401(k) retirement savings plan and company match
• Paid holidays, vacation time, and sick time
• Participation in company equity plans
• Employee Assistance Program, mental health and wellness programs
• Training and development
• Annual bonus and merit reviews

Pay

The salary range for this position is $95,000 to $110,000 and will be commensurate with experience related to the position.