Payroll Manager

Payroll is one of the organization's most critical functions, ensuring thousands of team members are paid accurately and on time each pay period. As Payroll Manager, you'll lead a team responsible for delivering exceptional payroll services while driving compliance, process improvement, operational excellence, and outstanding customer service across the organization.

Responsibilities

Leadership

• Lead, coach, and develop a team of payroll professionals.
• Assign and prioritize daily work to ensure payroll deadlines are met.
• Monitor workload and staffing needs to support efficient operations.
• Provide ongoing training, coaching, and performance feedback.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Serve as the department resource for complex payroll questions and escalated issues.

Payroll Operations

• Oversee biweekly and monthly payroll processing for all pay groups.
• Ensure payrolls are completed accurately and on schedule.
• Review and process payroll adjustments.
• Maintain payroll records and supporting documentation.
• Ensure accurate payroll reporting and distribution.

Payroll Systems & Compliance

• Oversee time, attendance, and payroll system maintenance.
• Audit payroll transactions and Personnel Action Forms.
• Monitor compliance with payroll policies and leave practices.
• Coordinate payroll tax reporting and year-end activities.
• Recommend and implement process improvements that improve efficiency and accuracy.
• Partner with HRIS and Finance on payroll-related initiatives.

Customer Service & Collaboration

• Partner with Human Resources, Finance, and department leaders to resolve payroll issues.
• Support managers and timekeepers with payroll guidance and training.
• Research and resolve payroll discrepancies.
• Prepare reports and communicate payroll information to stakeholders.

Leadership Expectations

• Build an engaged, high-performing payroll team through coaching and accountability.
• Foster strong partnerships across HR, Finance, and operational departments.
• Drive process improvement while maintaining exceptional accuracy and compliance.
• Develop team members through training, feedback, and professional growth opportunities.
• Lead change effectively and promote a culture of continuous improvement.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Progressive payroll experience, including high-volume payroll processing.
• Previous experience leading or supervising a payroll team.
• Knowledge of payroll laws, tax regulations, and payroll compliance.
• Experience with payroll and timekeeping systems.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and customer service skills.