Manager, Payroll

About the role

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees.

Responsibilities

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Independently manage end-to-end payroll for approximately 1,500 employees, including timecard validation, pay calculations, deductions, retroactive and off-cycle payments, bank files, and final processing.
• Maintain the payroll calendar and proactively address missing timecards, approvals, employee changes, system issues, and processing deadlines.
• Perform payroll audits and reconciliations to identify errors, unusual variances, missing or duplicate payments, and other exceptions before finalization.
• Serve as payroll subject-matter expert for the payroll system, including configuration, reporting, workflows, troubleshooting, testing, and opportunities for automation.
• Maintain payroll controls over authorization, data changes, documentation, access, confidentiality, and segregation of duties.
• Coordinate with Human Resources regarding employee status, compensation, tax elections, benefits, garnishments, and related changes while maintaining clear ownership of upstream information.
• Resolve employee payroll inquiries and discrepancies timely; communicate requirements and deadlines effectively with supervisors, Human Resources and Finance.
• Ensure compliance with federal, state, and local payroll taxes, wage and hour laws, garnishments, and other applicable requirements; coordinate tax filings, W-2s, and year-end reporting.
• Support payroll general ledger reconciliation, accruals, monthly and year-end close, audit documentation, and resolution of payroll accounting differences.
• Analyze errors, retroactive adjustments, off-cycle payments, and manual processes to identify root causes and implement sustainable improvements; escalate significant compliance, system, financial, or fraud risks to the Controller.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Requirements

• 5+ years of progressive payroll experience, preferably for a large, multi-location or complex workforce.
• Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field preferred.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred.
• Experience in nonprofit, behavioral health, healthcare, human services, or other regulated environments preferred.
• Valid Ohio Driver’s License with a safe driving record and proof of insurance.
• Successful completion of required pre-employment background checks and drug screening.
• Funding sources may require OhioGuidestone to hire an advanced degree.
• Pre-employment screening process required upon receipt of an offer of employment, including fingerprint background screening, physical, Tuberculosis test, and drug screen (cost covered by OhioGuidestone). Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Qualifications

• Mission-driven with a strong desire to make an impact.
• Strong knowledge of payroll processing, taxation, wage and hour requirements, payroll accounting, and internal controls.
• Effective interpersonal skills: able to speak effectively with individuals and/or groups of people.
• Sound professional judgment with the ability to regularly exercise discretion when handling sensitive and confidential matters.
• Strong organizational skills, able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including HRIS/Payroll systems, Windows applications, and Microsoft Office Suite.