Manager Patient Safety

About the Role

As a Registered Nurse at HCA Florida North Florida Hospital, you’ll focus on risk/CMS data management, claims management, and education components of the facility’s risk management program. You will ensure compliance with regulatory and accreditation agency risk management standards, establish and coordinate Patient Safety education initiatives, and collaborate with facility leadership to address patient satisfaction opportunities.

Responsibilities

• Manage risk/CMS data and claims to meet regulatory and accreditation standards.
• Develop, coordinate, and manage Patient Safety education initiatives for new employees, current staff, visitors, and clinical students to improve patient satisfaction and reduce liabilities.
• Collaborate with facility leadership and committees to address complaints, grievances, and concerns, identifying opportunities for patient satisfaction improvements.
• Act as a liaison between departments to ensure compliance and effective risk management practices.

Requirements

• Active Registered Nurse (RN) license.
• Bachelor’s Degree required.
• Minimum of 2 years of related clinical and/or risk management experience.

Benefits

HCA Florida North Florida Hospital offers a total rewards package that supports health, life, career, and retirement:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Retirement savings through a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan and flexible spending accounts.
• Education support, including tuition assistance, student loan assistance, certification support, and dependent scholarships.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About the Facility

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center serving North Central Florida for over 49 years. Services include:

• Comprehensive cardiovascular care, oncology, orthopedics, and neurosciences.
• Minimally-invasive laparoscopic and robotic surgery, weight loss surgery, and treatment.
• Women’s health and wound therapy.

The hospital is fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. It holds an Accredited Chest Pain Center designation by the ACC (American College of Cardiology) and is a Blue Distinction Center for Spine Surgery and Bariatric Surgery. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.