Manager Patient Safety

Job Summary

As our Manager of Patient Safety and Risk at St. Mary Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and ensuring all accreditation and regulatory requirements for patient safety are fully met. Every day, you will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the coordination of all legal documents related to hospital liability.

Responsibilities

• Oversee the facility's Patient Safety Program
• Collect, analyze and report on patient safety data
• Investigate events and near misses
• Mitigate identified risks through system office initiatives
• Coordinate claim team requests
• Collaborate with other key stakeholders
• Spearhead coordination of legal documents related to hospital liability

Requirements

• Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree
• Minimum of three (3) years of risk management, patient safety and/or other related professional experience
• Minimum of two (2) years of experience managing/supervising employees and/or vendors
• Experience with the event reporting process, root cause analyses, and event investigation/review
• Experience with patient compliant/grievance investigations and prompt resolution
• Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks
• Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities
• Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities
• Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management
• Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization

Qualifications

• Licensure as a Registered Nurse (RN)

Benefits and Offerings

• Sign-on bonus
• Relocation assistance
• Annual performance-based bonus program
• Annual employer contribution to retirement program (no employee contribution needed)
• Medical benefits for the employee at no payroll deduction
• 28 days PTO accrued annually