Manager, Patient Access (H)

Core Job Summary

The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Core Responsibilities

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
• Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient’s chart prior to clinic date.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Aids in the development and implementation of the department’s annual budget.
• Works with upper management to generate strategy and operational initiatives, and policies.
• Maintains current knowledge of rules and regulations and educates staff on any variations.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor’s degree in related field
• Minimum 3 Years Of Relevant Experience
• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations
• Ability to establish department goals and objectives that support the strategic plan
• Ability to effectively plan, delegate and/or supervise the work of others
• Ability to lead, motivate, develop, and train others

Any relevant education, certifications and/or work experience may be considered.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

The position is full-time.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Qualifications

Qualifications

• Bachelor’s degree in related field
• Minimum 3 Years Of Relevant Experience

Knowledge, Skills, and Attitudes:

• Knowledge of business and management principles
• Ability to direct, manage, implement, and evaluate department operations
• Ability to establish department goals and objectives that support the strategic plan
• Ability to effectively plan, delegate and/or supervise the work of others
• Ability to lead, motivate, develop, and train others

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Full time

Application Instructions

To apply, please visit the internal application process for current employees or review the faculty/staff application guide.