Manager, Partnership Services

Responsibilities

• Manage a book of business of partners pre, during and post events across all DIS and HMS track events (NASCAR + other sanctioned events as needed)
• Oversee fulfillment process of partnership assets for designated book of business and major events which includes but not limited to signage, activation, tickets, parking passes, credentials, social, web/digital, etc.
• Administer Event Business Management Software (EBMS) for the Partnership Sales & Services Teams - load contract orders, generate accounting reports, process fulfillment reports, etc.
• Aid in contract creation for new business and lead renewal conversations with support from Regional Sales and Legal Teams
• Liaison to Accounting/Finance department for trades, trade valuations, past-due reports, payments, and invoice coding
• Absorb responsibility for management, record keeping, and inventory of signage and hospitality for assigned track properties
• Point of contact to Ticket & Premium Sales Team for Loge Box contracts (DIS) and Suite contracts for major events across the region
• Oversee parking pass fulfillment for various Daytona International Speedway major events (i.e. Rolex 24, Speedweeks, Bike Week, Coke Zero Sugar 400)
• Aid in creation and edits on Hospitality Resource Guides, Hospitality Letters, and collateral for FL Division track properties, utilizing Adobe Creative Suite
• Support Sales and Service teams with creating decks for partners, including new business, renewals, and recaps
• Work closely with other departments at DIS/HMS and NASCAR including but not limited to National/Regional Sales, Marketing, Ticketing, Operations, Legal, National Partnership Marketing, Accounting, Event Experience, Special Events, and Group Sales
• Lead Partnership Services Associate/Internship program - responsible for recruiting, hiring, onboarding, training, and managing personnel

Qualifications and Requirements

• Bachelor’s Degree required (Sports Management, Business, or Sports Marketing, etc.) and 2-4 years related experience preferred; account management, client service, agency, or sports marketing experience is a significant plus
• Self-starter who takes initiative and can take a project from conception to completion
• Strong ability to think creatively and develop new processes/ideas to be efficient
• Detail-oriented and organized with outstanding communication skills
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external stakeholders
• Ability to multi-task; you will be working across a number of activities with deadlines
• Strong computer skills in all aspects of Microsoft Office and Database Management
• Travel: 15% including some weekends