Manager - Outside Sales
About The Team
Wesco builds, connects, powers and protects the world as a leading provider of business-to-business distribution, logistics services and supply chain solutions. With over 20,000 people worldwide, Wesco fosters a workplace grounded in teamwork and respect, where every individual is valued and empowered to succeed.
Responsibilities
- Administer sales plans to ensure customer satisfaction, assigned quota attainment, account strategy, supplier relations, and highly skilled and motivated staff
- Drive daily cadence of activities, process, and expectations with the team
- Establish sales objectives by forecasting and developing sales quota for field sales representatives
- Coordinate order service by directing account representatives on quotations, proposals, project order management techniques, and customer complaint resolution
- Establish and adjust billing margin by monitoring costs, competition and market conditions and negotiating cost side levels
- Manage sales staff by recruiting, selecting, orienting and training employees
- Maintain sales staff results by coaching employees, planning, monitoring and appraising job results
- Develop and maintain relationships with top customers
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies
- Forecast and communicate intricate details to branch managers
- Interface with internal support departments, such as inside sales and operations, to establish positive customer experience
- Partner with suppliers to maintain customer relationships, provide training to staff, and execute marketing programs and initiatives
- Partner with various internal departments to troubleshoot issues such as inventory and operations
Qualifications
- High School Degree or Equivalent required
- Bachelor's Degree in Sales, Business Administration, Engineering, or relevant field preferred
- Prior professional sales experience in related industry: 3+ years
- Working knowledge of business principles in strategic planning, resource allocation and coordination of people and resources
- Demonstrated verbal, written, analytical, persuasion and interpersonal skills
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Ability to exercise teamwork, leadership, and flexibility
- Excellent time management and computer skills
- Ability to travel 25% - 50%
Working Environment
Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.
Physical Expectations
Employee required to sit and drive a vehicle to perform their job.
Pay
$95,717 - $119,646 Annually. Offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, and for certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results.
Benefits
Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.