Manager, Outreach

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

About the Campus

Lone Star College-University Park, established in 2012, has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, LSC-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science & Innovation, the Energy & Manufacturing Institute, Learning Innovation Labs, and the Geology Rock Wall. Address: 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.

About the Role

The Manager, Outreach directs and coordinates department activities, creating, implementing, and evaluating processes to ensure continuously effective operations. This role involves reviewing and analyzing reports, records, and directives, and conferring with others to obtain data required for planning departmental activities. The Manager hires, trains, and oversees staff within the assigned department and monitors the cost and budget for outreach and recruitment activities.

Responsibilities

• Directs and implements a comprehensive system of training for managers and administrators to implement student recruitment initiatives; creates, organizes, and distributes a schedule of recruitment opportunities and events.
• Develops and implements marketing strategies and targeted recruitment populations, especially under-served populations; provides advice and assistance to Administration on creation and implementation of services to meet the needs of students.
• Selects, trains, evaluates, and supervises department staff; assigns responsibilities, gives directions, prepares schedules, and sets deadlines and work schedules to ensure timely completion of work.
• Maintains a system and database for tracking prospective students, from initial contact through enrollment.
• Collects, analyzes, and provides a variety of materials, reports, and presentations on enrollment, demographic, and other related data; provides a population analysis used in determining targeted recruitment efforts; analyzes enrollment trends.
• Evaluates recruitment program outcomes to determine effectiveness of program; makes recommendations for improvements as needed.
• Assists in developing the budget for the area; provides oversight to ensure LSC budgeting guidelines are followed.
• Establishes and maintains relationships with local independent school districts and other internal and external partners to develop and sustain student recruitment and outreach partnerships; researches city-wide recruitment opportunities for the college.
• Represents assigned LSC-campus at a variety of community/student outreach events.
• Responsible for other reasonable related duties as assigned.

Requirements

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience.

Skills

• Knowledge of current management practices, database management systems, software used for analysis of data, marketing and recruitment strategies, and data interpretation and evaluation.
• Thorough knowledge of programs/services throughout LSC and the community.
• Excellent social/interpersonal and communications skills.
• Strong organizational skills.
• Understanding of the needs of high schools, colleges, and the communities served.
• Attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to establish cooperative working relationships in the course of performing assigned duties.
• Ability to maintain a positive attitude in a demanding work environment.
• Ability to assume responsibility for independent actions.
• Ability to work with minimal supervision and maintain confidential information.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule & Conditions

• PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
• Internal and external contacts as needed to carry out the functions of the position.
• Work is performed in a climate-controlled office with minimal exposure to safety hazards.

Pay

Hiring salary range is $54,528 - $62,708. Where your salary offer would fall in that range is determined by your related experience and education.

Benefits

By joining Lone Star College, you will enjoy a supportive, collegial work environment and excellent work/life balance. Benefits include:

• A full comprehensive and competitive benefits package.
• A generous number of paid holidays and vacation days.
• Wellness programs.
• Tuition waiver and professional development opportunities.