Manager - Operations - Local Market

About the role

As the Local Market Operations Manager, you will drive operational excellence, revenue growth, and market expansion across assigned Avis and Budget Local Market locations within a defined geographic territory.

Responsibilities

• Drive growth and market expansion prospects and onboard new agent operators and dealers.
• Identify local business opportunities and customer acquisition strategies.
• Participate in sales blitzes, trade shows, chamber events, and community outreach to strengthen brand presence.
• Promote Avis and Budget brands within local markets to drive awareness and growth.
• Manage and improve the operational and revenue performance of assigned locations.
• Monitor and drive P&L accountability, sales execution, and ancillary revenue growth.
• Optimize fleet utilization, inventory levels, and operational efficiency.
• Cook up reservation coverage and collaborate with inventory management teams as needed.
• Motivate, coach, recruit, train, and support operators and dealers to increase inside and outside sales performance.
• Provide ongoing feedback, performance evaluations, and development plans.
• Influence performance improvements across multi-site operations.
• Serve as liaison between operators, dealerships, and company leadership.
• Conduct regular location visits based on revenue and performance prioritization.
• Audit dealer performance using agency contact reports and standardized performance reviews.
• Analyze operational, financial, and marketing metrics to identify improvement opportunities.
• Communicate performance trends, risks, and recommendations to District and Local Market leadership.
• Complete reports, expense documentation, competitive data sheets, contracts, and administrative documentation accurately and timely.
• Ensure adherence to customer service standards, operational procedures, and company policies.
• Perform additional duties as assigned to support business objectives.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum two years of experience in sales, marketing, territory management, inventory management, field operations, or related areas.
• Demonstrated sales and business development capability.
• Strong written and verbal communication skills with the ability to communicate performance data to dealers, operators, and leadership.
• Strong analytical, organizational, time management, and problem-solving skills.
• Ability to self-manage and operate independently in a field-based role.
• Proficiency in Microsoft Word, Excel, and PowerPoint; experience with operational performance systems preferred.
• Valid driver’s license.
• Ability to travel frequently within assigned territory; overnight travel may be required.

Benefits

• Paid time off.
• 401(k) retirement plan with company matched contributions.
• Access to Medical, Dental, Vision, Life, and Disability insurance.
• Voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, and additional life insurance coverages.
• Discounted prices on purchase of Avis / Budget cars.
• Employee Assistance Program for counseling, financial and legal consultation, referrals for care services, and more.

Pay

The starting salary for this position is $70,304 annually. Factors that may affect starting pay include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

This position requires regular, on-site presence and cannot be performed remotely.