Market Operations Manager

About the role

Carvana's Market Operation department is looking for a team leader to manage logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, community outreach, and mentoring and training programs. This position offers the opportunity to work at a rapidly growing tech company and to develop a world-class team.

Responsibilities

• Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and mentoring and training programs.
• Handle ambiguity with grace and make interactions rewarding for all involved.
• Examine processes and develop creative solutions.
• Work autonomously with good decision-making skills and a strong growth potential.
• Assume additional responsibilities as needed while juggling multiple projects.
• Communicate effectively with customers and colleagues.

Requirements

• A Bachelor’s degree from an accredited institution.
• At least five years of relevant experience in team leadership roles managing multiple employees.
• Experience handling logistics.
• An ability to operate in ambiguity with grace.
• An appreciation for differences of opinion.
• The skills to examine processes and develop creative solutions.
• An understanding that things will change.
• A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.
• Must be able to read, write, speak, and understand English.
• Must be able to walk/stand and sustain physical activity for extended periods of time.
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
• Frequently communicates with customers and must be able to exchange accurate information.

Qualifications

• Full-time salary offered.
• Medical, dental, and vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Opportunities to expand your skill set and share your knowledge with others across the organization.
• Promotions from within with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Benefits

• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Opportunities to expand your skill set and share your knowledge with others across the organization.
• Promotions from within with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Skills

• Good decision-making skills.
• Ability to handle ambiguity with grace.
• Examination of processes and development of creative solutions.
• Effective communication with customers and colleagues.

Benefits

• Full-time salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Opportunities to expand your skill set and share your knowledge with others across the organization.
• Promotions from within with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Pay

• Full-time salary offered.

Schedule

• Flexible schedule to accommodate the needs of the position and the team.