Manager, Operational Excellence

Achieve Operational Excellence

Implement Lean methodologies to drive process optimization and operational efficiency across multiple departments.

Facilitate value stream mapping, root cause analysis, and other Lean tools to identify inefficiencies and areas for improvement.

Partner with cross-functional teams to drive continuous improvement initiatives and ensure alignment with business objectives.

Lead kaizen events and coach teams on Lean principles to cultivate a culture of ongoing process refinement.

Strategic Leadership

Support senior leadership in executing operational strategies that improve key performance metrics, enhance customer value and drive long-term business growth.

Use data analysis to uncover process inefficiencies and develop actionable insights to improve business outcomes.

Explore the integration of new technologies, including automation and AI, to further streamline processes and increase operational agility.

Drive the progress and impact of improvement initiatives, ensuring they deliver measurable business results.

Flexibly assume project management responsibilities as needed to ensure seamless execution of initiatives, including timeline management, stakeholder coordination, and deliverable tracking.

Change Management

Lead change management initiatives to ensure smooth adoption of new processes, tools, and technologies within the organization.

Develop and execute change management plans, including communication strategies, training, and stakeholder engagement to support successful project implementations.

Collaborate with leadership to assess the impact of changes, identify resistance points, and create actionable mitigation strategies.

Serve as a change agent, fostering a culture of adaptability and continuous improvement across all levels of the business.

Qualifications

• 5+ years exposure to process improvement methodologies such as Lean or Six Sigma, with the ability to contribute to continuous improvement initiatives.
• Demonstrated ability to lead change management initiatives, including stakeholder engagement, communication, and training.
• Demonstrated ability to leverage data analytics to identify trends, solve complex problems, and drive informed decision-making.
• Excellent communication and collaboration skills with the ability to work effectively across multiple teams and departments.
• Demonstrated professionalism, teamwork, and the ability to navigate ambiguity while creating clarity for project teams.

Preferred Qualifications

• Bachelor’s degree in Business Operations, Industrial Engineering, or a related field.
• Leverage Lean Six Sigma Green Belt certification or equivalent.
• Experience leading kaizen events and facilitating process improvement workshops.
• Willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
• Exercises sound judgment, creative thinking, and accountability for outcomes.

Benefits

Includes healthcare, dental, and vision insurance for employees and eligible dependents.

Offers several other wellness, financial, and work/lifestyle-specific benefits.

Retirement plan with a company match of 50% up to 12% of eligible compensation.

Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification.

Equal Opportunity/Affirmative Action employer.