Jobs · Management · New York

Manager Operational Excellence

Hospital for Special Surgery · New York, NY · 3 wk ago
Management$109k–$166k/yrFull-time

Key Responsibilities

  • Lead initiatives focused on optimizing block time allocation, utilization, and release policies in collaboration with surgical chiefs, OR scheduling, and hospital leadership.
  • Develop and maintain analytic frameworks to monitor block utilization, on-time starts, turnover time, case cancellations, and overall OR throughput.
  • Identify and implement evidence-based best practices for perioperative flow, including pre-surgical testing, day-of-surgery preparation, PACU throughput, and surgical scheduling optimization.
  • Partner with surgical teams to design and sustain improvements in first-case on-time starts and intraday OR schedule management.
  • Support development and governance of block time committees and OR efficiency councils, including agenda preparation, data synthesis, and follow-through on action items.

Strategic Project Leadership

  • Lead and execute strategic perioperative projects to achieve operational efficiency and support margin improvement.
  • Partner with OR, surgical, and anesthesia leaders to optimize functional area performance, ensuring productivity, efficiency, and structural effectiveness.
  • Collaborate with physicians, clinicians, and operational leaders to redesign patient workflows, care touchpoints, and the perioperative experience.
  • Serve as a thought partner and facilitator for governance structures managing perioperative performance improvement.
  • Demonstrate strong interpersonal and communication skills with the ability to influence and align clinical, operational, and executive stakeholders across complex, multidisciplinary environments.

Performance Improvement

  • Create and facilitate highly effective infrastructures for collaborative decision-making and initiative advancement.
  • Leverage a continuous improvement mindset to design and implement perioperative best practices.
  • Build project plans, prepare final deliverables, and lead stakeholder alignment to ensure successful execution of operational priorities.
  • Support perioperative capacity planning and forecasting efforts through data analysis, scenario modeling, and evaluation of future operational demand and resource needs.

Executive Support & Team Development

  • Offer executive project management support to C-suite and surgical leaders, including the Chief Operating Officer, Chief Strategy Officer, Surgeon-in-Chief, and Vice President, Perioperative Services, on a variety of special projects.
  • Contribute to Operational Excellence team development, including performance management, professional development, and mentoring of junior team members.

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