Manager of Therapy Services

About The Job

General Summary of Position

Provides high-quality physical occupational or speech therapy services to patients including but not limited to screening and evaluation, treatment planning, implementation, reassessment and revision, re-evaluation, discharge planning, and thorough documentation.

In addition to direct clinical responsibilities, this role is accountable for the overall operations and management of the department or clinic. Serves as a strategic and operational leader fostering a culture of clinical excellence, service quality, and team collaboration.

Primary Duties And Responsibilities

• Contributes to the development and achievement of established department goals and objectives.
• Adheres to department policies, procedures, and quality and safety standards.
• Complies with governmental and accreditation regulations.
• Provides evaluation (Except if PTA/COTA) and treatment services including review of pertinent history information, performance of specific assessments, determination of recommendations, and documentation of results.
• Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting.
• Demonstrates proficiency in implementation of treatment protocols.
• Consults with other healthcare professionals as indicated.
• Demonstrates autonomy in clinical practice and clinical reasoning is guided by analytical processes and evidence-based practice.
• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization.
• Actively supports the department/clinic strategic plan and provides clinical development support in order to meet the department/clinic needs.
• Promotes excellent customer experience and great access.
• Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer-driven environment.
• Identifies and assists team in removal of barriers to access.
• Oversees and is responsible the overall operations of the physical therapy department/clinic.
• Maintains appropriate staffing levels to meet the needs of the organization and works with director to advocate for staffing needs based upon the growth and changes in specific service-lines.
• Maintains associate records and assists director in management and maintenance of department competencies and policies.
• Provides direct supervision and mentorship to clinical supervisors/coordinators to promote continued leadership growth within the department.
• Coordinates selection, coaching, orientation, and mentoring of departments staff.
• Develops standards of performance and conducts performance management timely.
• Led department service-line and discipline specific decision making and problem solving as it impacts patient care.
• Initiates and implements ideas for process improvement, task force development, development of special projects or evidence-based practice that assist with growth, streamlining operations, reducing cost, and improving quality.
• Assesses data to ensure quality outcomes and adjusts as needed.
• Leads the development and review of clinical policies that meet identified standards of care.
• Participates in multi-disciplinary program development, expansion, and improvement.
• Catalyzes communication and collaboration with physicians and other program/service stakeholders across the care continuum as applicable.
• Actively participates or leads teams/committees to promote the goals of the service line.
• Collaborates in coordinating community and MedStar outreach and formal marketing initiatives to expand potential patient and referrer awareness of programs and services.
• Drives the initiative in developing and managing referrals.

Minimal Qualifications

• Education:
• Bachelor's degree from an accredited school of Physical Therapy required or
• Master's degree from an accredited school of Occupational Therapy required or
• Master's degree from an accredited school of Speech Language Pathology required or
• Associate's degree from an accredited school of Physical Therapy Assistant required and
• Bachelor's degree in a related field or in business
• Experience:
• 3-4 years Minimum of 3-4 years clinical experience in a rehabilitation setting required
• 1-2 years Minimum of 2 years of experience in teaching treatment principles and application to students and/or staff required
• 1-2 years Two years of professional staff supervision experience preferred
• Licenses and Certifications:
• OT - Occupational Therapist licensure in Maryland District of Columbia (DC) and/or Virginia as deemed necessary for the specific location Upon Hire required or
• PT - Physical Therapist licensure in Maryland District of Columbia (DC) and/or Virginia as deemed necessary for the specific location Upon Hire required or
• SLP - Speech Language Practitioner licensure in Maryland District of Columbia (DC) and/or Virginia as deemed necessary for the specific location Upon Hire required or
• PTA - Physical Therapist Assistant licensure in Maryland District of Columbia (DC) and/or Virginia as deemed necessary for the specific location Upon Hire required or
• COTA - Occupational Therapy Assistant - Certified licensure in Maryland District of Columbia (DC) and/or Virginia as deemed necessary for the specific location Upon Hire required or
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required

Knowledge, Skills and Abilities

• The ideal candidate demonstrates sound clinical reasoning during patient care to maximize effective and safe outcomes
• Has effective time management abilities and meets productivity expectations of the respective department which entails established productivity targets
• Has excellent verbal and written communication skills to effectively train and manage personnel.
• This position has a hiring range of USD $102,606.00 - USD $196,996.00 /Yr.