Manager of Payroll Systems & Strategy

Essential Duties & Responsibilities

• Partner closely with Payroll, HR, Finance, Benefits, IT, and Operations to strengthen controls, streamline workflows, improve accuracy, and support scalable business operations.
• Support oversight of payroll tax operations including multi-state compliance, agency notices, powers of attorney (POAs), tax issue resolution, and coordination with ADP tax services and external vendors.
• Partner with Payroll and Benefits teams to support payroll processes related to leaves of absence (LOAs), deductions, tax setup, and employee pay impacts.
• Aid in resolving payroll tax discrepancies, agency inquiries, reconciliations, compliance escalations, and vendor-related tax issues.
• Manage Workday payroll configuration, testing, enhancements, and ongoing system optimization.
• Support payroll-related integrations across Workday, ADP, benefits, retirement, finance, and third-party vendor platforms.
• Collaborate with Payroll, Benefits, HRIS, Finance, and vendors to ensure accurate payroll deductions, file feeds, and payroll-related data processing.
• Monitor and assist in resolving payroll integration issues, deduction discrepancies, vendor file errors, and payroll processing impacts.
• Identify opportunities for automation, workflow improvements, and reduction of manual payroll processes.
• Partner cross-functionally to improve payroll processes, system functionality, and operational efficiency.
• Support payroll controls, audit readiness, reconciliations, and compliance reporting activities.
• Maintain data integrity across systems impacting payroll operations and downstream financial processes.
• Support payroll operations related to organizational growth, acquisitions, and evolving business needs.
• Serve as a resource for troubleshooting payroll system, integration, deduction, and tax-related issues.
• Manage vendor relationships related to payroll operations, tax services, retirement administration, and payroll system support.

Qualifications

• Bachelor’s degree in Business, Finance, Information Systems, or related field preferred.
• 5+ years of experience supporting payroll operations, automations, payroll systems, HRIS, payroll tax, benefits deductions, or related functions.
• Experience supporting payroll in a multi-state environment required.
• Experience with Workday Payroll, ADP, payroll integrations, vendor management, payroll operations, or payroll tax support preferred.
• Prior experience supporting payroll operations in a high-growth or complex operational environment preferred.
• Prior experience supporting acquisitions, system implementations, integrations, or process improvement initiatives preferred.