Manager of Partnerships and Growth

About OneGoal

OneGoal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we're building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships. And it's proven to deliver real student impact: An independent study by the University of Chicago found that OneGoal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. At OneGoal you'll be immersed in a culture of collaboration, shared purpose, and collective impact.

About the Role

As secondary education expands across Massachusetts, the Manager of Partnership Operations will serve as the operational backbone of our regional growth and partner experience. You will translate complex strategy into flawless execution: managing key financial MOUs and compliance on one side, while designing smooth, high-impact event logistics for counselors, teachers, and students on the other. Beyond external partnerships, you will power the OneGoal Massachusetts team from the inside out by leading internal staff engagement, team events, and regional office operations.

Responsibilities

• Serving as the operational backbone for the Partnerships & Growth teams (30%):
  • Coordinate logistics for Systems Impact partner experiences, including Early College training and Counselor Collaborative events.
  • Drive logistical prep, documentation, and operational support for secondary partner meetings and dedicated planning days.
  • Lead the execution and delivery of critical engagements, including recruitment sessions for OneGoal students and teachers.
  • Provide agile, on-demand logistical support across all initiatives within the Partnerships & Growth team.
• Managing MOU, Invoicing, and Fee-for-Service Compliance (25%):
  • Serve as the regional lead on the execution, tracking, and collection of regional partner contracts, fee-for-service agreements, and MOUs.
  • Develop strong and productive relationships with key contacts at partner institutions to ensure fee-for-service processing and collection in accordance with organization-wide guidance.
  • Ensure compliance with district and state partnership requirements.
  • Support ongoing Development and External Affairs efforts, such as grants or stories, by reporting partner updates + fee-for-service/MOU progress.
• Building meaningful regional experiences by leading logistics for staff engagement spaces and office operations (25%):
  • Manage logistics of virtual and in-person semi-monthly all-staff meetings.
  • Monitor, order, and restock office supplies, snacks, and beverages.
  • Serve as primary point of contact for building management, maintenance, and other vendors.
• Own end-to-end logistics for high school partners (20%):
  • Planning logistics for key high school partner experiences, including annual partnership convenings and school presentations.
  • Update partnership evaluation resources such as partner satisfaction surveys.
  • Owning development and delivery of quarterly partnership newsletter to leads and partners.
  • Coordinating with high school leads and partners and Partnerships & Growth team.

Who You Are

The Manager of Partnerships & Growth is likely to see himself/herself/themselves in the following examples as they are designed to help you determine if this opportunity aligns with your own passion, purpose, skills, and experiences.

• Puzzle-solver and strategist: You like to explore and build innovative approaches and have designed new ways of doing things. You make connections, determine fits, and build plans that are responsive to interlocking and evolving challenges and opportunities. You are driven by solving at both the group and individual level, using both data and experience, recognizing the complexity of action and strategy requires evidence as well as an ability to dream big.
• Data-driven: You are able to structure and process qualitative and quantitative data and draw insightful conclusions from it that impact programmatic strategies and outcomes.
• Relationship-builder: You are highly effective at building authentic and long-lasting relationships with key stakeholders. Your relationships with key stakeholders are authentic and grounded in honesty, integrity, and trust. You earn people's trust and maintain confidence by letting others speak and understanding their viewpoint. You are persistent and understand that building relationships across MA school/district leaders will take time. You will put in the work and strategize with team members to help more Fellows have access to OneGoal.
• Strategic influencer: You know when to pick your battles and know how to leverage individual motivations to advance your cause which is always in the best interest of Fellows.
• Team player: You are always willing to roll up your sleeves for the benefit of the OneGoal mission. You also know when to ask for help. You believe in team harmony as well as healthy growth promoting conflict. You believe relationships lead to results. You thrive with opportunities to collaborate and influence others.
• Exceptional communicator: You have an exceptional ability to persuasively and clearly communicate with school and district stakeholders in a way that conveys urgency, empathy, understanding and balance. You have tremendous ability to adapt messages to different audiences in order to inspire stakeholders. You discern the appropriate mode of communication, depending on the situation and audience, to build champions and convert skeptics. You serve as an ambassador for OneGoal.
• Belief in students: You believe deeply in the brilliance of all students and in their ability to earn a postsecondary degree. You believe that our Fellows face real systemic barriers to postsecondary completion and that empowering families, teachers, and students to own their unique path will help them to overcome those barriers.

Qualifications

• 1-3 years of administrative or operations experience in an education-focused setting, which can include collegiate-level or volunteer work, internships, fellowships, etc. (Required)
• Exceptional organizational abilities and attention to detail (Required)
• Ability to travel to school partners throughout Massachusetts (Required)
• Lived experience of the Fellows we serve (Preferred)
• Experience with data systems and tools as end-user (i.e Salesforce or other CRMs, PowerBI, Google Suite, Pardot, Microsoft Word & Excel) (Preferred)
• Experience with and understanding of the secondary education system (Preferred)

Pay & Schedule

• Salary Range: $63,450 - $66,270 is the hiring salary range (i.e. the range a candidate would be offered to start). Please note: OneGoal aligns salaries to Cost of Labor, so the actual salary offered would be dependent on the Cost of Labor in the candidate's living location.
• Schedule: While the standard hours for this role are 9:00am - 5:00pm, these hours may be subject to change based on seasonal demand or operational requirements.
• Travel: Position requires 10-15% travel quarterly.