Manager of Hauling Operations
Interstate Waste Services is a progressive and innovative provider of solid waste and recycling services, primarily serving Northern New Jersey, Southern New York State, New York City, Connecticut, and a state-of-the-art rail-served landfill in Ohio. We serve residential, industrial, and commercial customers with a focus on high-quality waste, recycling, and environmental services while prioritizing employee, customer, and environmental safety. Our culture balances corporate standards with a small-business, family-style environment.
About the role
The Manager of Hauling Operations oversees assigned operations within a line of business or specific site, ensuring safe performance, productivity, and adherence to metrics. This role may manage single or multiple depots, facilities, expense management, and operations staff.
Responsibilities
- Manage day-to-day depot operations, supporting Operations Managers and supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities.
- Supervise, train, and evaluate site personnel, including drivers, helpers, operations supervisors, and dispatchers.
- Develop and implement operational procedures to maximize efficiency and minimize costs.
- Ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Conduct thorough root cause investigations for injuries and incidents, followed by consistent discipline and retraining.
- Oversee personnel needs, including selection, coaching, disciplining, training, and performance evaluations; provide input on termination, compensation, and promotion decisions (adhering to CBA where applicable).
- Collaborate with Customer Service and Sales as needed.
- Participate in regular P&L reviews to meet budgets; implement programs for optimal equipment utilization, maintenance, and cost control.
- Conduct monthly safety meetings and training sessions; schedule regular defensive driving training with the safety team.
- Promote a "safety before schedule" mindset across operations.
- Perform site inspections and address facility issues promptly.
- Ensure quarterly random drug screens are conducted.
- Perform fleet inspections (Fleet Walk) and optimize routes.
- Engage with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new ones.
Requirements
- 7–10 years of experience in transportation, logistics, or solid waste operations, including coaching, routing assessments, and team leadership.
- Associate’s degree (accredited) or high school diploma/GED (accredited) with 5 years of relevant work experience in lieu of a degree.
- 3+ years of supervisory experience.
- Experience handling employee grievances and conducting investigations.
- Prior experience in environmental services (preferred).
- Experience with fleet management and heavy equipment operations.
- Experience overseeing business plans, developing and tracking budgets.
- Demonstrated ability to use a data-driven approach to decision-making.
- Leadership capabilities in a matrix organization.
- Experience implementing safety (OSHA) programs and equipment specifications.
- Proven ability to work efficiently with minimal direct supervision.
- Demonstrated ability to motivate teams to achieve results.
- Proven experience meeting business commitments, driving change, and implementing process improvements.
- Excellent interpersonal, customer service, and organizational skills.
- Strong time management, analytical, and critical thinking skills.
- Proficiency with Microsoft Office Suite or related software.
- Ability to work outdoors in all weather conditions.
- Experience managing labor relations in a unionized environment.
- Strong computer skills with the ability to handle multiple programs and systems.
- Effective communication via email, telephone, and two-way devices.
- Willingness to learn company software applications.
- Flexibility to work weekends, occasional holidays, and extended hours.
Pay
Salary range: $130,000–$165,000 per year.