Manager of Financial Aid - School of Medicine

About the role

The Financial Aid Manager is responsible for coordinating and communicating all financial aid aspects for medical (MD) and physician assistant (PA) students at Creighton University. Provide financial aid counseling on individual basis from pre-matriculation to graduation. Plan, coordinate, and deliver a financial literacy program to promote and support student financial wellness. Process departmental financial transactions and assist with the management of the departmental budget.

Responsibilities

• Meet with all students interviewing for medical school, including medical and PA students, to discuss federal financial aid and scholarships, cost of attendance, budgeting, and credit reports/scores.
• In addition to interview day, present to the students at Open Houses, Admitted Student Days, and Orientation sessions.
• Be available to all matriculating, current and alumni students via email, phone, or walk-ins to provide financial aid counseling.
• Provide information on financial aid deadlines, requirements, and cost of attendance.
• Troubleshoot issues with financial aid processing, disbursements, refunds, and student accounts.
• Present mandatory Financial Literacy curriculum tailored to each year of a student’s medical school experience.
• Provide mandatory Exit Counseling to all graduating medical students and PA students with medical school debt.
• In addition to the mandatory session, provide an optional one-on-one personalized loan exit counseling for the graduating student to discuss tailored debt management and repayment strategies.
• Oversee School of Medicine Scholarship budgets, applications, and awards.
• Prepare information for the School of Medicine Scholarship Committee and others, as requested.
• Management of the Student Affairs department budget including the coordination of budget planning and budget compliance.
• Processing of financial transactions.
• Leading and managing the preparation and submission of the LCME Part-IB Financial Aid Questionnaire for both campuses.
• Provide mentoring, supervision and budget review for the business managers of School of Medicine student organizations which may include routing contracts, manage p-card transactions, and pay invoices.

Qualifications

• Bachelor's Degree in Business, Finance, Accounting, Higher Education Administration or a related area required.
• 3+ years of financial aid counseling and/or financial literacy experience required
• Strong business acumen with the ability to manage a budget, financial records, p-card processing and scholarship funds.
• Experience interpreting and communicating complex financial information in a clear, supportive, and approachable manner to small and large groups of students.

Skills

• Computer proficiency (specifically, Microsoft Office Suite)
• Strong verbal and written communication skills as well as interpersonal/human relations/communication/listening skills necessary
• Organizational/planning skills a must
• Ability to adapt to work environment changes and relate to diverse populations
• Ability to assess situations, prioritize needs and tasks, and assist, counsel, and act accordingly