Financial Aid Manager

About the role

Responsible for managing the daily operations and providing leadership necessary for administration of the campus Financial Aid Office. Implements policies and processes to ensure compliance with federal and state laws, regulations, and industry standards. Remains current with all federal, state and college rules and regulations. Monitors program compliance for all funding sources in accordance with appropriate regulations.

Responsibilities

• Provides leadership for the campus in fulfilling the mission of the College.
• May include overall coordination of campus academic, business and student service activities.
• Analyzes and evaluates financial need using Federal Methodology.
• Verifies and authorizes enrollment status and award disbursements.
• Notifies students of all financial aid awards and educational related benefits.
• Maintains confidentiality of work-related information and material.
• Evaluates and ensures procedures for compliance with federal state, local institutional laws, and regulations.
• Develops and trains staff.
• Develops short- and long-term goals, objectives, priorities, and recommendations.
• Researches, interprets and adheres to compliance requirements.
• Evaluates and makes recommendation regarding Satisfactory Academic Progress (SAP).
• Develops and maintains collaborative relationships.
• Creates and sustains a culture that consistently supports the institutional core values.

Requirements

• Education and Experience: Bachelor’s degree Four years of related experience
• Knowledge: Applicable Federal, State, Local, and County Financial Aid laws, rules, regulations, and guidelines Federal, State, and institutional verification policies and guidelines Microsoft Office Professional or similar applications FERPA within 30 days of employment

Skills

• Skilled In: Motivating employees to apply the effort necessary to attain organizational and departmental goals Managing and resolving conflict in a positive manner Thinking strategically, effectively analyzing data, and implementing data-informed decisions Fact finding, analysis, and problem solving Attention to detail while maintaining effective time and task management Ability To Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service Maintain high level of responsibility regarding confidential information Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Exercise independent judgement and discretion utilizing company policies and principles with the understanding of when to escalate

Benefits

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.
• Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retail Investments: State retirement plan options and voluntary 403(b) and 457 plans.

Pay

The minimum base pay for this position starts at $53,677.00 annually; however, the offer may vary based on the candidate’s education and experience.

Schedule

Work a fluctuating work schedule. Must not be debarred from Title IV Programs, and not in default on Title IV student loans Some periods throughout the year will require extended work hours including nights, weekends, and college closures