Manager of Financial Aid

About the Role

The Manager of Financial Aid provides college-wide leadership to ensure the integrity and maintenance of student aid programs. This role offers leadership and direct oversight of financial aid processes and procedures, assisting the division in accomplishing institutional goals and objectives.

Responsibilities

• Supervise and conduct annual performance evaluations of financial aid staff.
• Assist in the day-to-day operations within the Financial Aid division, providing support for the Director of Financial Aid.
• Determine eligibility for various sources of financial assistance through the use of federal and institutional needs analysis.
• Manage daily operations associated with processing student applications for state, federal, and institutional financial aid funding sources.
• Advise and counsel students and parents, providing guidance related to the financial aid process.
• Maintain knowledge of state and federal programs and related software/web-based applications required to participate in assistance programs.
• Serve on college task forces, committees, and councils as required.
• Offer exceptional customer service in a student-centered, professional environment at all times.
• Oversee and prepare Hazelwood reports for semesterly and annual submissions for veteran and dependent students.
• Uphold compliance with all federal, state, and local requirements pertaining to the security, confidentiality, and privacy of information, including FERPA.
• Evenings and weekends may be required.
• Perform other duties as assigned.

Qualifications

• Minimum Qualifications:
  • An associate’s degree from a regionally accredited university.
  • Three years of work experience in financial aid in higher education.
• Preferred Qualifications:
  • A bachelor’s degree from a regionally accredited university.
  • Above-average skills in the utilization of computer systems, Banner, Argos, and Microsoft Office applications.