Manager of Day & Community Services

About the role

The Manager of Day & Community Services oversees and coordinates all activities of the Day & Community Services Program. This includes managing supervisors & staff, scheduling, content of program activities and practices, collaboration with other program areas, and building community partnerships.

Responsibilities

• Oversees and coordinates all day & community services activities.
• Develops programs that address current and future client needs, including life enrichment, skill development, community integration, and employment skills.
• Provides ongoing training and guidance to staff in the implementation and continuous development of evidence-based practices, ensuring compliance with current standards and regulations.
• Collaborates with Director to create and implement both individual and group program policies and procedures.
• Works with Clinical staff to integrate clinical services into day and community programs.
• Sets program goals based on federal and state regulations to improve participants' lives.
• Supervises, trains, and leads staff in achieving program and individual goals.
• Onboards and trains new team members.
• Buils and maintains community partnerships, both internally and externally, to enhance day and community services.
• Participates in interdisciplinary meetings and annual service plans as needed.
• Creates individualized support plans and monitors outcomes for positive results.
• Collaborates with the Department Director to develop and manage the program budget.
• Manages individual community programs for individuals receiving outbound services and supervises their staff through regular face-to-face visits and direct supervision.
• Ensures completion and accuracy of outbound staff's notes, timesheets, and other administrative requirements.
• Internal audits as requested to ensure quality and compliance.
• SUBMIT PAR/unit requests from case managers for individuals in services and completes and updates records in Therap.
• May provide group or individual services as needed to maintain program continuity.
• Approves staff timesheets and manages billing with the finance department.
• SUBMITS REQUESTS FOR SERVICES APPLICATIONS FOR MEDICAID WAIVERS, VOCATIONAL REHABILITATION, AND SEeks grants for non-billable services.
• Ensures program compliance with all rules and regulations.
• Represents management in meetings and committees.
• Any other tasks delegated by Leadership to support the overall program.

Qualifications

• Minimum 1 year of IDD Experience
• Minimum 1 year of Supervisor Experience

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Full time employees enjoy competitive Medical, Dental, Vision Insurance options, generous progressive PTO, paid initial and ongoing training, including Relias, Safety Care, CPR/First Aid and QMAP, paid holidays, quarterly awards and gifts, many additional Benefit options, including Pet insurance!, flexibility and opportunities for growth, options to work overtime at events or with additional shifts & clients, mileage reimbursement, ongoing support, rewarding work, and much more!

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.