Manager of Community Living - Harford Co.

About the role

Manager of Community Living at Catholic Charities of Baltimore, Gallagher Services, responsible for managing staffing, operation, and maintenance of assigned site/s under the direction of the Program Director. Works collaboratively with Person-Centered Planning (PCP) Specialists to assist people with developmental and intellectual disabilities to live the life of their choice. Includes on-call duties to provide immediate coverage as needed.

Responsibilities

• Create an environment in which people are valued and encouraged to develop their fullest potential following basics of individual rights and person-centered supports.
• Teach and promote dignity, right of choice, civil rights and reasonable risk to people supported.
• Manage and direct a team of up to 10+, including recruiting new hires, conducting performance reviews and timesheets.
• Work with talent team to interview and hire for vacancies.
• Develop, monitor, and coordinate active staffing schedules, ensure proper ratios and properly trained DSPs are working at the site(s) utilizing the master schedule.
• Swiftly and effectively manage day/night on-call responsibilities to maintain seamless service, minimizing downtime.
• Work collaboratively with PCP Specialists to coordinate all interdisciplinary team communications with the individual, families, day programs, state agencies and advocates; attend PCP meetings.
• Complete 30-day reviews for individual support; maintain individuals’ files including medication administration, appointments, psychiatric care, durable medical equipment, hospital stays, nursing home/rehab and hospice coordination, etc.
• Ensure clear and consistent communication and advocacy between individuals and others.
• Ensure all incidents are entered into the Case Management System timely and accurately; communicate all incidents (behavioral, medical, maintenance, etc.) to the Quality Enhancement Manager and Program Director immediately; complete any needed follow-up and reviews.
• Present as needed to BMC (Behavior Management Committee) behavior plans, sedations orders, restrictive techniques, psychotropic medications, and restrictions.
• Assist the Director in the preparation of capital and house budgets for the site/s.
• Work with PCP Specialists to monitor and maintain individual entitlements.
• Develop and implement a monthly routine and preventive maintenance plan to ensure the upkeep of the group home, its grounds, and vehicles; ensure emergency supplies are monitored and rotated.
• Attend and complete all agency mandated training within three months of hire.
• Train all staff and volunteers to include feeding protocols/special diets, emergency shut offs, paperwork requirements, PCPs, etc.; ensure all staff complete their required DDA training.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in the field of Human Services and 4 years’ experience in a related field, at least 1 year of which is supervisory experience.
• Experience may be substituted for education on a 1:1 basis.
• Meets matrix requirements for level II.
• Physical requirements: ability to lift at least 75 lbs; moving about to accomplish tasks or between work sites; hearing and vision within normal range (corrected) to drive safely and observe/communicate with others.
• Driving (Agency and/or personal vehicle) required; driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence; no state-issued restrictions that would impede operation; no more than three (3) points on driving record.

Skills

• Ability to act with discretion and professionalism in all situations.
• Exceptional planning and organizational skills; prioritize tasks and delegate activities as appropriate.
• Ability to influence and engage staff and work together with an internal interdisciplinary team.
• Effective conflict resolution skills.
• Strong systematic and problem‑solving skills.
• Knowledge of COMAR and HCBS Final Rule, waiver, and service definitions, as well as person‑centered planning philosophy.
• Basic Windows PC, web browsing (Chrome, Internet Explorer, etc.), and Microsoft Office skills.

Benefits

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Pay

$57,750