Manager of Business Analytics - Remote

Key Responsibilities

• People Leadership & Professional Coaching (The Coach)
• Manage, mentor, and elevate a team of analysts
• Conduct regular work reviews, dashboard audits, and provide continuous feedback
• Mentor team members in interpreting data, communicating to non-technical stakeholders, and driving business impact
• Oversee day-to-day task allocation, pipeline prioritization, and sprint planning for the analyst team
• Strategic Business Partnership & Report Outs (The Player)
• Lead requirement-gathering sessions with business unit leaders (Growth, Operations, Clinical Quality)
• Translate broad business goals into precise data requirements
• Own the delivery and synthesis of high-level business analyses
• Directly present performance reviews and report-outs to business leaders
• Proactively recommend operational workflow modifications or technical changes based on data-driven insights
• Maintain a hands-on presence in the work - jumping into SQL or our BI tool where useful

Qualifications

• 5+ years of experience in data analytics, business intelligence, or operations analytics; experience managing analysts preferred
• Broad generalist analytics background spanning marketing performance (DTC ad channels), enterprise reporting, operational/call center metrics, and ideally some clinical operations metrics
• Analytical Fluency: Comfortable writing SQL against relational data warehouses such as Snowflake
• BI & Visualization Mastery: Solid experience in enterprise BI tooling (Looker/LookML, Tableau, Power BI) with a passion for designing clean, intuitive, and highly scannable visualizations
• Communication: Strong verbal and written communication skills, with a proven ability to present dense data findings to non-technical business partners and confidently recommend operational changes
• Resilient & Hands-On: A hands-on, positive, and patient-centric attitude with the adaptability required to navigate and scale workflows within a high-growth startup environment
• Bonus Points: Experience working natively with Looker (LookML)
• Background in management consulting, corporate finance, or advanced investment/operations analytics
• Strong application of statistical methods to construct, monitor, and report on multivariate A/B testing or cohort conversion risks