Manager of Business Analytics & AI Solutions

We are seeking a hands-on leader to turn data into decisions and build AI-driven tools that make our operations faster and smarter. This role owns business analytics and reporting across NetSuite and its connected platforms, and designs, builds, and delivers working AI solutions and automation that support Operations, Finance, Procurement, Supply Chain, and IT.

About the role

This is a delivery-focused, AI-forward leadership position. The ideal candidate treats AI as a core part of how the work gets done—using AI tools daily to build analytics, automation, scripts, and documentation—while remaining fully accountable for the accuracy of every output. You will combine analytics, systems development, and AI to solve real operational problems in partnership with cross-functional teams. Regular in-person collaboration at our Loris, SC office is essential.

Responsibilities

• Use AI tools heavily and daily to accelerate analytics, automation, query debugging, AI-powered tool development, and documentation; validate all AI-generated outputs.
• Own business analytics and standardized corporate reporting across NetSuite and connected platforms (NetSuite Analytics Warehouse, NetSuite Planning & Budgeting), ensuring data is pulled consistently and structured for business stakeholders.
• Design, build, and deliver AI-driven solutions using large language model APIs (e.g., Anthropic) and NetSuite’s built-in AI features—such as document extraction, order/procurement processing, forecasting, and back-office automation—from data to working tool to documentation.
• Build and maintain dashboards and reporting sourced from NetSuite using SuiteQL, Saved Searches, SuiteAnalytics Workbooks, and SuiteScript.
• Develop and maintain integrations between NetSuite and outside systems (e.g., Celigo, vendor APIs, email/document sources), using AI to speed authoring, testing, and error-checking.
• Automate manual, repetitive processes to reduce hand effort and error across departments.
• Partner with cross-functional teams (Finance, Operations, Product Management, Sales, IT, Supply Chain, Product Engineering) to translate ambiguous business needs into precise, reproducible analytics and AI projects with measurable outcomes.
• Maintain knowledge of where key business data lives across NetSuite, NSAW, and NSPB; document core record structures (item master, customer, vendor, sales orders, inventory, pricing), including custom fields and relationships.
• Track data dependencies and field usage to support system changes, integration planning, or data migrations (e.g., to PIM or EDI systems), using AI to inventory dependencies and flag impacts.
• Establish and enforce standards for data quality, code quality, and governance; coordinate master data updates in line with approval protocols.
• Support user access setup and reviews in coordination with IT, ensuring data visibility aligns with roles, security, and audit requirements.
• Participate in periodic audits of critical data fields, using AI to detect inconsistencies, missing information, or misuse; coordinate remediation.
• Produce clear operational documentation (SOPs, data dictionaries, run books, exec-ready summaries) using AI to draft and maintain these at scale.
• Serve as a technical and analytics leader during system implementations or enhancements, translating business needs to technical teams and guiding a small team or outside contributors over time.
• Help set the company’s direction on AI—identifying and prioritizing AI applications, guiding stakeholders, and driving decisions from idea to adoption.
• Shape and maintain company AI standards, governance, and responsible-use practices; keep leadership informed on progress, risks, and opportunities.
• Continuously identify opportunities to apply AI across analytics and operations; share prompts, patterns, and workflows to accelerate the broader team.

Requirements

• Bachelor’s degree in Information Systems, Data Analytics, Computer Science, Finance, Accounting, or a related field—or equivalent hands-on experience.
• 5+ years of experience in business analytics, systems development, data engineering, or a similar hands-on role, with a track record of delivering working tools and automation.
• Strong command of SQL and data analysis; NetSuite experience strongly preferred (SuiteAnalytics, Saved Searches, SuiteQL).
• Demonstrated, hands-on fluency with AI tools (e.g., large language model assistants/APIs, NetSuite’s built-in AI features), including directing AI to build tools, write/debug queries/scripts, generate documentation, and analyze data—paired with sound judgment to verify outputs.
• Scripting ability (JavaScript/SuiteScript 2.x, Python, or similar), including Map/Reduce, Suitelets, and scheduled scripts in a NetSuite context.
• Strong understanding of ERP data models and operational, financial, and inventory metrics.
• Excellent communication skills, with the ability to convey complex data and technical work to non-technical users and leaders.
• Ownership mindset—finishes and documents work.

Preferred Qualifications

• Experience with NetSuite Analytics Warehouse (NSAW) and NetSuite Planning & Budgeting (NSPB).
• Experience with iPaaS/integration platforms (Celigo or similar).
• Warehouse, distribution, automotive aftermarket, or supply chain background.
• Experience building forecasting or demand planning analytics.
• Experience building repeatable AI-assisted workflows for tool development, data extraction, documentation, or quality checks.
• Comfort experimenting with new AI tools and features; ability to evaluate them for accuracy and fit.
• Experience leading or mentoring a small technical team.
• Experience setting AI or technology direction and standards across an organization.

Pay

$100,000 - $120,000 per year

Schedule

9 AM to 5 PM, on-site in Loris, SC

Benefits

• Medical, prescription, dental, and vision insurance
• AD&D and life insurance
• Short-term disability
• 401K plan (eligibility-based)