Manager of Business Analytics & AI Solutions

We are seeking a hands-on leader to turn data into decisions and build AI-driven tools that make our operations faster and smarter. This role owns business analytics and reporting across NetSuite and its connected platforms, and designs, builds, and delivers working AI solutions and automation that support Operations, Finance, Procurement, Supply Chain, and IT.

About the role

This is an AI-forward, delivery-focused position that combines analytics, systems development, and AI. The ideal candidate treats AI as a core part of how the work gets done, is highly detail-oriented, understands ERP data structures, builds working tools end-to-end, and is proactive in partnering with cross-functional teams to solve real operational problems. Regular in-person collaboration in our Loris, SC office is essential to support operational teams and ensure effective cross-functional communication.

Responsibilities

• Use AI tools heavily and daily to accelerate work, including building analytics and automation, drafting and debugging SuiteQL, Saved Searches, and SuiteScript, developing AI-powered tools, and generating and maintaining documentation. AI is expected to be a primary working method, with the Manager responsible for validating all results.
• Own business analytics and standardized corporate reporting across NetSuite and its connected platforms (including NetSuite Analytics Warehouse and NetSuite Planning & Budgeting), ensuring data is pulled consistently from the correct systems and structured in a usable format for business stakeholders.
• Design, build, and deliver AI-driven solutions using large language model APIs (e.g., the Anthropic API) and NetSuite's built-in AI features—such as document extraction, order and procurement processing, forecasting support, and back-office automation—owning each solution from data to working tool to documentation.
• Build and maintain dashboards and reporting sourced from NetSuite using SuiteQL, Saved Searches, SuiteAnalytics Workbooks, and SuiteScript.
• Develop and maintain integrations between NetSuite and outside systems (e.g., iPaaS platforms such as Celigo, vendor APIs, and email/document sources), using AI to speed authoring, testing, and error-checking.
• Turn manual, repetitive processes into automated workflows, reducing hand effort and error across departments.
• Partner with cross-functional teams (Finance, Operations, Product Management, Sales, IT, Supply Chain, and Product Engineering) to translate ambiguous business needs into precise, reproducible analytics and AI projects with measurable outcomes.
• Maintain knowledge of where key business data lives across NetSuite, NSAW, and NSPB, and document the structure of core records (item master, customer, vendor, sales orders, inventory, pricing), including custom fields and record relationships.
• Track data dependencies and field usage to support projects involving system changes, integration planning, or data migrations (e.g., to a Product Information Management or EDI system), using AI to inventory dependencies and flag impacts quickly.
• Establish and enforce standards for data quality, code quality, and governance across all builds; coordinate master data updates in line with approval protocols.
• Support user access setup and reviews in coordination with IT, ensuring data visibility aligns with user roles, security settings, and audit requirements.
• Participate in periodic audits of critical data fields, using AI to help detect inconsistencies, missing information, or misuse of fields, and coordinate remediation.
• Produce clear operational documentation—SOPs, data dictionaries, run books, and short exec-ready summaries—using AI to draft and maintain these at scale.
• Serve as a technical and analytics leader during system implementations or enhancements, helping translate business needs to technical teams and, over time, guiding a small team and/or outside contributors.
• Help set the Company's direction on AI—identifying and prioritizing where and how AI is applied across the business, guiding cross-functional stakeholders, and driving decisions from idea to adoption.
• Help shape and maintain Company AI standards, governance, and responsible-use practices, and keep leadership informed on progress, risks, and opportunities.
• Continuously identify opportunities to apply AI across analytics and operations, and share prompts, patterns, and workflows that help the broader team work faster and more accurately.

Requirements

• Bachelor's degree in Information Systems, Data Analytics, Computer Science, Finance, Accounting, or a related field—or equivalent hands-on experience.
• 5+ years of experience in business analytics, systems development, data engineering, or a similar hands-on role, with a track record of delivering working tools and automation—not only reports and slide decks.
• Strong command of SQL and data analysis; NetSuite experience strongly preferred, including SuiteAnalytics, Saved Searches, and SuiteQL.
• Demonstrated, hands-on fluency with AI tools (e.g., large language model assistants and API-level integration, plus NetSuite's built-in AI features), including practical skill in directing AI to build tools, write and debug queries and scripts, generate documentation, and analyze data—paired with sound judgment to verify and correct AI outputs.
• Scripting ability (JavaScript / SuiteScript 2.x, Python, or similar), including Map/Reduce, Suitelets, and scheduled scripts in a NetSuite context (or equivalent).
• Strong understanding of ERP data models and operational, financial, and inventory metrics.
• Excellent communication skills, with the ability to convey complex data and technical work to non-technical users and leaders.
• Ownership mindset—finishes what is started and documents it.

Preferred Qualifications

• Experience with NetSuite Analytics Warehouse (NSAW) and NetSuite Planning & Budgeting (NSPB).
• Experience with iPaaS / integration platforms (Celigo or similar).
• Warehouse, distribution, automotive aftermarket, or supply chain background.
• Experience building forecasting or demand planning analytics.
• Experience building repeatable AI-assisted workflows for tool development, data extraction, documentation, or quality checks.
• Comfort experimenting with new AI tools and features as they become available, and evaluating them for accuracy and fit.
• Experience leading or mentoring a small technical team.
• Experience setting AI or technology direction and standards across an organization.

Pay

$100,000 - 120,000 per year

Schedule

9am to 5pm, on-site in Loris, South Carolina

Benefits

• Medical, prescription, dental, and vision insurance
• AD&D and life insurance
• Short-term disability
• 401K plan