Manager of Banquets, Catering, and Wedding Chapel

About the role

Lead site inspections and venue walkthroughs for prospective clients, detailing the capabilities of the wedding chapel, banquet spaces and hotel amenities.

Responsibilities

• Manage and respond to new catering and wedding chapel business inquiries in a timely and professional manner.
• Extract client requirements for catering and wedding groups to efficiently finalize and execute catering and wedding contracts.
• Manage event compliance protocols by obtaining client signatures on contracts, operational policies, and event orders while processing associated billing and deposits.
• Facilitate the complete event-detailing process for sales, catering and wedding chapel clients. Verify structural space needs, monitor estimated vs. actual F&B revenue and distribute accurate WEO's/BEO's and set up plans to cross-functional hotel departments.
• Cultivate a positive and collaborative work environment that promotes teamwork and employee recognition.
• Lead pre-convention meetings and actively participate in departmental meetings while compiling comprehensive post-convention reports to drive continuous service improvement.
• Demonstrate schedule flexibility to ensure an on-site management presence during key group functions and high-profile events.
• Adhere to established operational protocols and guidelines; remain adaptable to take on auxiliary responsibilities and cross-functional duties as required by management.

Qualifications

• Minimum two years' experience in catering, banquets, wedding chapel and food and beverage management preferred.
• Knowledge of Microsoft programs preferred.
• Knowledge of iVvy and Opera preferred.
• Alcohol Awareness and Health Cards are required.
• Excellent interpersonal skills to deal effectively with all business contacts.
• Communicate effectively in English both in oral and written form.
• Maintain a professional, neat and well-groomed appearance adhering to Treasure Island standards.
• Work varied shifts, including weekends and holidays.
• High School diploma or equivalent.