Banquets Manager

About the role

The Texas A&M Hotel and Conference Center, managed by Pyramid Global Hospitality, seeks an Assistant Banquet Manager to lead high-end events. This position oversees food and beverage services for both on-site and off-site catered events.

Responsibilities

• Lead onsite and offsite banquet and catering events
• Implement policies and procedures within Banquets and Conference Services team
• Determine and schedule staffing levels for maximum guest satisfaction
• Oversee budgetary objectives for Banquets and Conference Services departments
• Interview applicants for positions within the area of responsibility
• Conduct evaluations of team members as defined by the Texas A&M Hotel and Conference Center career conversations process
• Maintain personnel files and ensure accurate client billing systems
• Supervise uniform compliance and control
• Ensure all Liquor, Beer, Wine orders are submitted for each event
• Work with conference service team to ensure room setup
• Coordinate with engineering, culinary, and other departments
• Ensure front and back of house areas are neat, clean, and orderly

Requirements

• High school graduate or equivalent
• Four years’ experience in Banquet and Conference Services in a hotel, conference center, or similar environment
• Two or more years managing a team of ten people or more
• Strong organizational, prioritization, and communication skills
• Attention to detail and excellent customer service
• Basic computer skills including Microsoft Office, F&B platforms, scheduling platforms, purchasing and receiving platforms, and point of sales systems

Qualifications

• High school graduate or equivalent
• Four years’ experience in Banquet and Conference Services in a hotel, conference center, or similar environment
• Two or more years managing a team of ten people or more
• Strong organizational, prioritization, and communication skills
• Attention to detail and excellent customer service
• Basic computer skills including Microsoft Office, F&B platforms, scheduling platforms, purchasing and receiving platforms, and point of sales systems

Skills

• Leadership and supervision skills
• Event planning and coordination
• Customer service and interpersonal skills
• Organizational and prioritization skills
• Attention to detail
• Basic computer skills

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Tuition/education reimbursement eligibility after 12 months of service
• Additional full-time benefits including medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance

Pay

Salary dependent on experience. 10% - 15% incentive compensation bonus eligibility based on meeting annual performance metrics.

Schedule

The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. Overtime may be expected when business levels call for it.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.