Manager of Academic Support Services - Herbert Wertheim College of Medicine

About the University

Florida International University (FIU) is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in Miami, FIU offers over 200 degree programs at the undergraduate, graduate, and professional levels, including medicine and law. FIU faculty are leaders in their fields, including National Academy members, Fulbright Scholars, and MacArthur Genius Fellows. As a Carnegie R1 institution, FIU drives impactful research in environmental resilience, health, and technology and innovation. The university is home to the Wall of Wind and the Institute of Environment, standing at the forefront of discovery and innovation. FIU focuses on student success, economic mobility, and community engagement, redefining what it means to be a public research university.

About the Role

The Herbert Wertheim College of Medicine is seeking a Manager of Academic Support Services to join its team. This role involves managing day-to-day project activities, collaborating with stakeholders, and supporting the Office of Institutional Knowledge Management (IKM) within the college.

Responsibilities

• Manages day-to-day project management activities, assigns project-related tasks, and assists with PMO-related scheduling.
• Assists in determining what academic and clinical data qualifies as knowledge versus information and identifies valuable knowledge for achieving HWCOM’s goals.
• Works with stakeholders to define and implement appropriate tools for the Office of IKM, monitors progress, sustainability, and adherence to data submissions.
• Maintains and updates the Smartsheet solution to ensure accurate and up-to-date project information.
• Utilizes Smartsheet to build, update, and maintain project plans, timelines, dashboards, automations, and reports to track progress, key performance indicators, and resources, including college-wide solutions.
• Assists in developing guidelines and program objectives.
• Supports the Office of IKK innovation and ideas through research of best practices.
• Coordinates the implementation and ongoing review of the Office of IKM programs and initiatives.
• Participates in the oversight of HWCOM’s records management protocols and systems, including management of knowledge life cycles.
• Provides support regarding the collection of accreditation and strategic planning documentation.
• Manages internal and outbound document editing.
• Liaises with HWCOM Information Technology regarding the development of infrastructure and the collection, storage, and retrieval of data, determining technology needs.
• Collaborates with HWCOM Information Technology in developing and managing user access to the Knowledge Management tool and assists others with specific requirements and demands regarding their access to information, potential simulation, and capacity building.
• Performs other related duties as required or directed.

Requirements

• Bachelor’s degree and four (4) years of appropriate experience, or a Master’s degree and two (2) years of experience.

Preferred Qualifications

• Previous experience managing projects within higher education.
• Experience collaborating with various stakeholders.

Pay

$60,000 - $65,000

Schedule

8:30 AM – 5:00 PM