Manager, Academic Support Services

PURPOSE AND SCOPE

Oversees daily operations of department services, programs, and projects at multiple service locations on campus.
Acts as lead with developing new services and projects that align to the strategic initiatives identified by the Dean and VPI.

Essential Job Functions

• Hires, trains, and evaluates a team of employees, providing leadership, support, and supervision.
• Makes data-informed recommendations regarding adjustments to programs and services.
• Creates, analyzes, and utilizes a variety of detailed reports.
• Monitors part-time staff budgets and develops annual budget recommendations to support services.
• Maintains and controls area resources such as office supplies and equipment needed within the department; submits requisitions, and/or reviews and approves/denies purchase requests in accordance with the budget.
• Monitors and control area resources such as office supplies and equipment needed within the department; submits requisitions, and/or reviews and approves/denominates purchase requests in accordance with the budget.
• Responsible for other reasonable related duties as assigned.

Knowledge, Skills, And Abilities

• Strong supervisor, management, and training skills.
• Effective communication, interpersonal, and facilitation skills.
• Intermediate skills in computer and database applications.
• Produces and effectively uses accurate and detailed analytical reports.
• Successfully manages multiple projects, sets priorities, and meets deadlines.
• Excellent problem-solving abilities.
• Excellent customer service skills.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
• Interface with internal and external contacts as needed to carry out the functions of the position.

Required Qualifications

• Bachelor's degree and at least 5 years of experience, or an equivalent combination of education and experience.
• Experience working in academic support and tutoring services.

Preferred Qualifications

• Experience tutoring high school or college students.
• Experience working in higher education.
• Experience with academic support services, including tutoring and College Reading and Learning Association (CRLA) certifications.

Salary

Hiring salary range is $51,761 - $59,526. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.

Benefits

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.

How To Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify . Lone Star College is an EEO Employer. All positions are subject to a criminal background check.