Manager, Occupancy Planning
JLL · San Jose, CA · 4 days ago
On-siteManufacturingFull-time
About the role
We are seeking an AMER West Regional Occupancy Planning Manager who thrives at the intersection of strategy and execution. You'll partner closely with the Americas Occupancy Planning Lead and client stakeholders to deliver occupancy planning services that accommodate the evolving needs of our technology client in the West sub-region. This role is perfect for someone who is both a hands-on contributor and a skilled coach—someone who can deliver results while developing team capabilities. You'll be a trusted advisor who understands client objectives, adapts your approach to meet them where they are, and guides them toward innovative real estate solutions.
Responsibilities
Strategic Partnership
- Serve as a trusted advisor to client Real Estate leadership, bringing industry best practices and thought leadership to drive their real estate strategy
- Lead programming sessions with Business Unit leaders to understand their vision and translate it into actionable space planning solutions
- Develop strategic plans, business cases, and executive presentations that align with client organizational goals
- Partner with the Americas Occupancy Planning Lead to execute regional strategic planning initiatives
Relationship & Stakeholder Management
- Build strong, trust-based relationships across Corporate Real Estate, HR, and Business Unit leadership
- Navigate complex stakeholder environments with ease, managing multiple relationships diplomatically
- Collaborate with Project Management, Facility Management, and Transactions teams to develop scenarios, evaluate options, and secure budget approvals
Operational Excellence
- Oversee occupancy tracking, allocation processes, and utilization monitoring
- Partner with teams to review moves, develop migration plans, and conduct facility audits
- Manage annual charge-back and Intercompany Agreement calculations with Corporate Finance
- Support deployment of new technologies to enhance employee experience and track utilization
- Measure and report cost savings and value-added contributions
Leadership & Team Development
- Lead and mentor an AMER West Regional occupancy planning team
- Balance hands-on execution with coaching to build sustainable team capabilities
- Champion innovations, best practices, and process enhancements through collaboration with cross-functional partners
- Foster an environment of teamwork, performance excellence, and continuous improvement
Requirements
- Bachelor's Degree in Architecture, Interior Design, or related field
- 8-10 years of experience in occupancy planning, space management, and strategic planning across broad geographies
- Experience with flex office, hybrid work models, design guidelines, and change management programs
- Proven success managing multiple complex stakeholder relationships
Skills
- Strategic thinker who can see the big picture while executing the details
- Relationship builder who understands how to meet clients where they are and guide them forward
- Hands-on leader who balances doing the work with coaching and empowering others
- Clear communicator skilled at engaging audiences from administrative to executive level
- Data storyteller with expert Excel skills (pivot tables, VLOOKUP) and the ability to translate analysis into compelling presentations
- Process innovator who collaborates with others to drive enhancements and sustainable solutions
- Technically proficient with MS Office Suite, CAFM systems (Tririga preferred), AutoCAD, and architectural drawings
- Adaptable problem-solver comfortable navigating ambiguity and managing complexity
- Self-directed with strong initiative and commercial acumen
Schedule
Hybrid position with a requirement of a minimum of 3 days a week on-site.