Manager Multi Specialty Practices

Primary department: UHS Executive Physician Practice Management.

About the role

The Manager of Multi‑Specialty Practices, at United Health Services, drives high‑performing physician practice operations across multiple sites, including but not limited to Residency Clinics, Clinton St. Primary Care, Endwell Internal Medicine, and Geriatrics, translating strategy into seamless day‑to‑day execution. This role partners closely with physicians and leaders to strengthen access, quality, and financial performance while fostering collaboration and trust. By improving workflows, supporting teams, and navigating healthcare regulations, this leader creates environments where patients receive exceptional care and teams do their best work. At UHS, this role reflects a culture where connection fuels impact, people matter, and operational excellence supports healthier communities.

Responsibilities

• Works collaboratively with the assigned Director of Physician Practice Operations to ensure an integrated system for delivery of care.
• Attends monthly meetings and is responsive to other meetings and committees, as required.
• Communicates outcomes appropriately.
• Functions as a liaison between the site leads/supervisors, physicians, and the executive management team for administrative issues.
• Provides insight/direction to operating departments regarding methods that may result in improved operating performance, fiscal management, operating efficiency and/or improved interdepartmental collaboration and cooperation.
• Assists in the mentorship of physicians in collaboration with the assigned Director of Physician Practice Operations.
• Provides monthly reports to the assigned Director of Physician Practice Operations and others, as requested, regarding operational efficiencies, financial status, and employee relations.
• Coordinates maintenance, staffing and environmental services for the medical office in concert with the site coordinator/leads.
• Facilitates conflict resolution with patients regarding physicians, attorney requests, billings, and health plans, as necessary.
• Maintains compliance with all OSHA, Joint Commission and NYS Department of Health regulatory guidelines.
• Functions as direct council to the site supervisors/leads for all administrative issues (patient/staff concerns, complaints, physicians).
• May assume additional responsibilities, as requested.

Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration, or other related field with prior healthcare managerial experience, OR enrollment in a related Bachelor's Degree Program to be completed within three (3) years of hire with prior healthcare managerial experience.

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week, with flexible plan options and coverage tiers.
• Discounted childcare through Bright Horizons.
• Voluntary benefits including pet insurance, legal services, and identity theft protection.
• Paid time off (PTO) accrues from day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400/year in wellness rewards.
• 24/7 EAP counseling, virtual mental health support, food pantry, PTO donation program, and professional attire through the Classy Closet.
• Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders.
• Team events such as trivia, trunk-or-treat, volunteer days, staff choir, and seasonal celebrations.
• Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility.
• Compensation reviewed regularly for market competitiveness and internal equity.
• Located in New York’s Southern Tier offering four‑season recreation, affordable living, top‑rated schools, minor league sports, craft brews, a close‑knit community, and proximity to the Finger Lakes, the Catskills, and major Northeast cities.

Pay

$37.00 - $55.50 per hour, depending on experience.