Manager, Merchandise Execution

About the role

Be part of an amazing story—Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, and unforgettable moments like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. Those stories are part of what makes this such a special place to work.

The Manager, Style Merchandise Execution ensures that every Macy’s store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively, overseeing all merchandising activities including product movement, price changes, signage, visual execution, event set-up, and reverse logistics. This role combines creativity, visual flair, and trend knowledge to create inspiring fashion displays while cultivating a supportive, inclusive work environment through coaching, training, and positive management.

Responsibilities

• Apply fashion and merchandise execution experience and knowledge to drive sales and profits.
• Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment.
• Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times.
• Create stunning store displays using various resources.
• Strategize on pricing, signage, visual presentation, events, and merchandising.
• Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
• Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
• Document work with photos to create visual resources that educate and inspire others.
• Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
• Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns.
• Coach team members in effective merchandising techniques.
• Manage inventory, including receipt flow, placement, and stockroom organization.
• Work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

Skills

• Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising.
• Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment.
• Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience.
• Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement.
• Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team.
• Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals.
• Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations.
• Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively.
• Sense of Urgency: Understanding of prioritization and urgency in a retail environment.
• Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals.
• Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication.

Requirements

• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3–5 years of management experience in retail.
• Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands.
• Physical demands include standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders.
• May involve reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Colleague Resource Groups and volunteer opportunities to build community.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.