Manager, Merchandise Execution

About the Role

Be part of an amazing story at Macy’s, a company with over 160 years of history and a central role in America’s cultural moments. As the Manager, Style Merchandise Execution, you will ensure every Macy's store customer enjoys an exceptional shopping experience by leading a team to present merchandise attractively. You will oversee all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, while bringing creativity and trend knowledge to create inspiring fashion displays. This role also focuses on cultivating a supportive and inclusive team environment through coaching, training, and positive management.

Responsibilities

• Apply fashion and merchandise execution experience to drive sales and profits.
• Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment.
• Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times.
• Create stunning store displays using various resources.
• Strategize on pricing, signage, visual presentation, events, and merchandising.
• Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
• Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
• Document your work with photos to create visual resources that educate and inspire others.
• Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
• Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns.
• Coach team members in effective merchandising techniques.
• Manage inventory, including receipt flow, placement, and stockroom organization.
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
• Work a flexible retail schedule, including days, evenings, weekends, and holidays.

Skills

• Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising.
• Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment.
• Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience.
• Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement.
• Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team.
• Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals.
• Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations.
• Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively.
• Sense of Urgency: Understanding of prioritization and urgency in a retail environment.
• Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals.
• Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication.

Requirements

• High School diploma or equivalent.
• 3-5 years of management experience in retail.
• Ability to perform physical tasks including heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders.
• May involve reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Benefits

• Competitive pay and comprehensive health and wellness coverage, including medical, vision, dental, life, and disability insurance options.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts.
• Performance-based incentives and annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.
• Opportunities to join Colleague Resource Groups and participate in volunteer opportunities.

This position may be eligible for performance-based incentives/bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.