Manager, Medical Operations

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Responsibilities

• Serve as the primary contact for completing IIR study budget Fair Market Value (FMV) assessment
• Review, evaluate, and negotiate IIR study budgets and line-item requests with study sites to ensure alignment with FMV guidelines and organizational standards
• Partner with IIR Project Managers to review budget requests, resolve outstanding questions, and provide timely feedback to study sites
• Maintain internal budget benchmarking data and recommend updates based on market trends, historical experience, and current rates
• Prepare and distribute quarterly reports and summaries of finalized IIR study budgets
• Develop site budget templates and negotiation parameters, or review and approve CRO-developed budget templates to ensure consistency and alignment with organizational standards
• Review and provide guidance on site budget escalation requests submitted by CROs
• Support the operational management of the US Oncology Investigator-Initiated Research (IIR) program by partnering with cross-functional stakeholders across US Medical Affairs, Clinical Development, and Alliance organizations
• Facilitate communication, coordinate meetings, and maintain documentation to ensure alignment and efficient execution of program activities
• Maintain IIR tracking tools and performance metrics to provide portfolio visibility and support risk management
• Support vendor oversight activities, deliver training on IIR systems and processes, and serve as a point of contact for user support and issue resolution

Requirements

• Bachelor’s degree (B.A. or B.S.) required
• Minimum of five years of relevant experience in pharmaceutical, biotechnology, clinical research, or related industry
• Demonstrated experience in study budget evaluation, FMV assessment, and site budget negotiation
• Demonstrated project management experience supporting clinical or Medical Affairs research
• Advanced proficiency with Microsoft Office applications, project management tools, and document management systems
• Demonstrated success in building productive relationships with diverse internal and external stakeholders through strong communication, collaboration, and interpersonal skills
• Dependable self-starter with strong organizational skills and the ability to manage competing priorities and meet strict deadlines in a highly metrics-driven environment

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Visit our careers site to read more about the benefits ICON offers.