Manager, Hospital Operations

About the Company

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidence-based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers, and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

About the Role

The Manager of Hospital Operations is a Headquarters-based role reporting directly to the system Vice President of Hospital Operations. This position assists and collaborates with the Vice President of Hospital Operations on executive-level presentations, corporate communications, key activity project management oversight, developing key metrics to track the progress of the operational pillar of the strategic plan, and other initiatives as they pertain to operations. The role is 100% onsite at our Corporate Headquarters in Tampa, Florida.

Functional departments within the Hospital Operations Division include:

• Hospital Administration
• Building Operations
• Facilities Management
• Health Information Management
• Information Services
• Corporate Orthotics and Prosthetics
• Supply Chain Management
• Telehealth

Responsibilities

Critical Thinking

• Translates vision into strategies with clear objectives and practical action plans providing clear guidelines for meeting goals
• Demonstrates a long-term view of where the department is going and integrates this view with vision
• Makes decisions in a timely manner
• Escalates issues appropriately

Support of Governance Activities

• Supports the Hospital Operations and Buildings & Equipment Committees of the Joint Boards
• Coordinates with Vice President and division Executive Assistant to produce agendas, presentations, minutes, and related materials for the Committees

Financial and Operational Management

• Develops, analyzes, and executes sound and sustainable processes for budgets and operational initiatives
• Collaborates with key stakeholders on business plan development and roll-out strategies
• Remains abreast of the healthcare industry and the potential future impacts to the functional areas that comprise Hospital Operations
• Provides leadership and oversight for budget preparation, formulation, presentation, and execution
• Delivers key financial reporting information to various Department Heads and Managers
• Knowledgeable of system Financial and Procurement policies and procedures
• Manages the development of capital and operating fiscal budgets across the Hospital Operations Division
• Provides budgetary oversight and guidance to achieve financial operating targets and align forecasts with annual objectives
• Compiles and reports key financial data to various stakeholders (e.g., monthly and quarterly budget reconciliation reports, variance and exception analytics, capitalization information, initiative cash flow commitments, and projections)
• Participates as an integral component in enterprise-wide RFI/RFP procurement processes
• Identifies and spearheads initiatives that deliver incremental and sustainable cost savings opportunities across the system
• Operates as project manager for key activities and projects that directly align with the strategic short- and long-term goals set forth by Leadership
• Represents the Hospital Operations Division in working with functional departments including Finance and Accounting, Business and Planning Development, Medical Affairs, and Research, with a specific focus on budgetary, strategic planning, and systems/process improvement purposes
• Consults with various Departments in the Division on planned initiatives, budget forecasting, planned work, standardization efforts, procurement, contracting, and formulating vendor programs

Building Management

• Oversees operations of Headquarters Building Operations ensuring smooth operations and a comfortable working environment
• Collaborates with system Risk Manager and Senior Corporate Director, Facilities and Construction
• Regularly conducts rounds of buildings, grounds, mechanical spaces, and fire prevention, security & safety systems ensuring property is well maintained and proper safety measures are followed
• Responds to issues raised by building occupants and Leadership
• Oversees the building disaster management program and serves as a primary emergency contact
• Oversees building security system
• Provides training to building occupants as appropriate for safety, security, fire prevention, and other programs as needed
• Develops and updates Building Operations policies and procedures
• Supervises Building Operations supervisor ensuring supervisor and team perform operations properly
• Serves as primary contact for janitorial, landscaping, and maintenance contracts

Requirements

• Bachelor's Degree in a related field
• 5-7 years of related work experience
• Working knowledge of Microsoft Office Suite. Aptitude to learn and utilize other software tools.

Preferred Qualifications

• Master's Degree in a related field

Pay

Compensation is determined based on years of relevant experience and departmental equity.