Manager, Manufacturing Systems Solutions

About the role

You will provide solution leadership and functional ownership for manufacturing and supply chain systems across North America, with primary focus on JD Edwards and connected procurement, inventory, supplier, logistics, EDI, and factory solutions. Acting as the solution architect for this domain, you will translate business capabilities into end-to-end solution designs spanning processes, applications, integrations, data, security, controls, and operational support. You will work closely with Manufacturing Operations, Supply Chain, Purchasing, Finance, Engineering, enterprise architects, cybersecurity, external suppliers, and delivery partners to define scalable solutions and drive execution from business architecture and requirements through design, deployment, and operation. In the near term, this role will concentrate on supporting North America manufacturing operations while aligning solutions with broader Smart Factory and enterprise standardization objectives.

Responsibilities

• Drive solutions that enhance JD Edwards and connected manufacturing and supply chain capabilities, including procurement, inventory, supplier collaboration, logistics, EDI, material planning, and operational reporting.
• Develop solution option assessments and recommendations that clearly articulate business value, cost, risk, dependencies, scalability, and operational impact.
• Define solution principles and architecture guardrails that promote standardization, reuse, secure integration, supportability, and minimal site-specific customization.
• Lead capability definition, requirements discovery, process mapping, functional specifications, business rules, data requirements, non-functional requirements, acceptance criteria, and traceability from business need through production deployment.
• Lead solution design across business process, application, integration, data, security, and infrastructure layers; document target-state architecture, system boundaries, design decisions, and transition plans; and guide development, testing, cutover, and stabilization.
• Lead supplier-facing and partner-enabled initiatives, including supplier onboarding, EDI transactions, logistics integrations, training, adoption, and issue resolution.
• Support multiple workstreams by coordinating assignments, managing dependencies and blocking issues, maintaining risks and decisions, and facilitating timely resolution of challenges.
• Evaluate business requests and production issues to identify root causes, clarify business impact, compare solution options, and make architecture recommendations that minimize unnecessary customization, technical debt, duplication, and long-term support risk.
• Provide technical and functional direction to consultants and delivery partners, review solution designs and estimates, challenge assumptions, enforce architecture guardrails, monitor commitments, and ensure effective knowledge transfer to internal teams.
• Lead the people side of change by explaining the business rationale, preparing users for new processes, supporting training, and driving adoption across factories and functions.
• Maintain accurate system and process documentation, provide concise progress reporting, and ensure cost-effective use of resources to deliver measurable business outcomes.

Requirements

• Bachelor’s degree in information technology, engineering, computer science, supply chain, operations, business administration, or an equivalent combination of education and experience.
• 7–10 years of experience in manufacturing systems, supply chain technology, enterprise applications, or a similar environment.
• Strong functional and solution-design experience with JD Edwards EnterpriseOne in a manufacturing or distribution context, including procurement, inventory, manufacturing, sales orders, supplier management, MRP, logistics, or related finance transactions.
• Demonstrated experience functioning as a solution architect or lead solution designer, taking complex capabilities from business requirements through target-state architecture, functional and integration design, testing, deployment, and production stabilization.
• Experience designing enterprise integrations involving EDI, supplier platforms, logistics providers, middleware, APIs, event or batch interfaces, and data ownership across system boundaries.
• Ability to create and communicate end-to-end solution architecture covering business processes, application dependencies, master and transactional data, interfaces, workflows, security roles, controls, resilience, and exception handling.
• Experience partnering with factory users, business process owners, developers, infrastructure teams, and external delivery partners.
• High level of collaboration and interpersonal skill, with the ability to communicate complex ideas, surface risks, anticipate objections, and influence decisions across business and technology stakeholders.
• Ability to simplify complex problems, navigate ambiguity, prioritize critical work, and drive actions and decisions to closure.
• Self-motivated and able to work autonomously in a fast-paced, matrixed environment.
• Strong analytical, architecture communication, vendor-management, and stakeholder-management skills, with the ability to simplify complex solution options, explain trade-offs, and drive clear design decisions.
• Ability to travel up to 10%.

Preferred Qualifications

• Experience with JD Edwards integrations involving warehouse, supplier, transportation, labeling, mobile-scanning, shop-floor, or factory systems.
• Experience with EDI purchase orders, acknowledgements, advance shipping notices, receipts, invoices, or supplier onboarding.
• Knowledge of manufacturing master data, item structures, locations, bills of material, routings, work centers, and inventory transactions.
• Experience with ServiceNow, Azure DevOps, Jira, or comparable requirements, change, and delivery-management tools.
• Experience with Agile or SAFe delivery models, cloud deployments, data migration, reporting, analytics, or AI-enabled supply chain applications.

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution from day one.
• Comprehensive medical, prescription drug, dental, and vision coverage for you and your eligible dependents.
• Three weeks of paid vacation plus paid company holidays.
• Paid sick leave, employee assistance, and wellness incentive programs.
• Life insurance and disability coverage.
• Voluntary benefits including legal, pet, home, and auto insurance.
• Generous birth/adoption and parental leave benefits, plus adoption assistance.
• Tuition reimbursement program.
• Service anniversary recognition and spot performance bonus opportunities.