Manager, Manufacturing Operations – 1st Shift

Overview

The GE Appliances Manager, Manufacturing Operations oversees manufacturing operations for an entire value stream within a plant. They develop, lead, and coach salaried and hourly team members to achieve high performance in areas such as safety, quality, delivery, and cost. They align area metrics with overall plant goals and manage resources to deliver on these metrics.

Responsibilities

• Own and prepare the annual operational plan/playbook for a manufacturing value stream.
• Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost, and culture.
• Align area metrics with overall plant goals; organize resources to deliver on these metrics.
• Direct Reports include Area Business Leaders (ABLs).
• Indirect Reports: Team Leader.
• Utilize production line boards to collect information on value stream performance, issue identification, and problem resolution.
• Ensure information is passed on to the following shift and management.
• Hold team accountable to maintain and manage the boards.
• Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required.
• Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations.
• Manage and track all department metrics and budget.
• Prepare daily report-out of metrics for production meeting.
• Establish daily operating rhythm in department.
• Conduct daily start up meeting with TL's and ABL's.
• Maintain rigor around daily team leader meetings, escalation meetings, etc.
• Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day.
• Oversee the deployment of standardized work within the value stream operation.
• Ensure process stability through following standardized work.
• Maintain 5S standards for the entire value stream.
• Continuous Improvement: Live, promote, and teach the Appliance Production System philosophy and drive continuous improvement within the value stream operation.
• Lead and promote work teams that react aggressively to factory inefficiencies.
• Drive problem-solving and root cause identification of problems for the entire value stream.
• Continuously identify and work to reduce waste in the area for both short term and long-term improvement initiatives.
• Serve as a second-level responder within the escalation process for problems/issues within the value stream operation.
• Lead regular meetings to review department issues. Prioritize and assign ownership for open items. Track items to closure and ensure follow-up with key stakeholders.
• Leadership: Provide active day-to-day leadership for a highly energized, integrated, cross-functional manufacturing team. Create goals for each member of the team. Ensure individual career coaching, performance feedback, employee training, and talent development. Participate in the annual performance review process. Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation. Recruit resources to fill team needs in a timely fashion. Develop and mentor future leaders for the business.
• Quality: Ensure the products produced within the entire value stream operation are defect-free and produced according to specifications. Ensure Manufacturing Control Plan (MCP) and all quality processes/standards are followed within the entire value stream. Monitor manufacturing processes, data & reports on a daily basis and drive the resolution or escalation for any defect. Ensure Team Leaders and PIE’s include quality standards in Standardized Work to meet design intent and build in quality. Work cross-functionally with multiple stakeholders to address and solve production line quality issues (i.e. Team Leader, engineering, quality). Monitor scrap data/reports to drive resolution of scrap issues and work projects to prevent future scrap. Partner with Plant Quality staff and engineering to drive improvements in key quality metrics, including First Pass Yield, Overall Yield, and Service Call Rate (SCR) metrics.
• Safety: Responsible for the overall safety performance and metrics for the value stream operation. Promote a strong safety-minded culture in the value stream. Maintain an active safety program, ensuring the observation of safety precautions and safe work methods by all personnel, including behavior-based safety observations, safety meetings, safety audits, and 5S housekeeping standards. Enforce compliance to safety rules and procedures, timely accident investigations, Safety Contacts, and Safe Start participation.

  Qualifications

  • 5 years leadership experience and technical acumen within a manufacturing operation.
  • BS Engineering (IE, ME or EE) or equivalent experience.
  • Preferred qualifications include Green Belt or Black Belt / MBB certification with strong knowledge of Lean, DMAIC, workout and other change mechanisms, though not required.
  • Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, teamwork.
  • Leverage Lean Manufacturing implementation experience.
  • Strong verbal and written communication, interpersonal, and leadership influencing skills.

  Culture

  Our culture is centered on our People and Culture as reflected in our Zero Distance philosophy. We recognize the importance of reaffirming our commitment to inclusion and diversity (I&D), which underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com.